Senior Sales Strategy & Operations Manager

Global Team Leadership & Support Management

• Offshore Team Management: Direct and develop offshore sales support team responsible for administrative excellence, presentation deck creation, and basic reporting.
• Workflow Optimization: Define the service-level agreements (SLAs) and workflows for the offshore team to ensure seamless support for the domestic sales organization.
• Escalation Governance: Serve as the primary point of contact for complex escalations originating from the support team, resolving bottlenecks and improving cross-functional communication.

Qualifications:

• Education & Experience: Bachelor's degree in Business, Finance, Economics, or a highly analytical field. 8+ years of progressive experience in Sales Strategy, Sales Operations, or a highly analytical role like Management Consulting.
• Leadership Experience: Proven experience managing people or teams, ideally with experience overseeing offshore or remote resources to drive operational consistency.
• Strategic Acumen: Proven track record of successfully partnering with and influencing executive-level sales leadership (VP/SVP). Deep understanding of GTM strategies, territory management principles, and sales compensation design.
• Technical Proficiency: Expert proficiency in financial and operational modeling using Excel/Google Sheets. Highly proficient in creating visualizations and reports using a modern BI platform (e.g., Tableau, Power BI).
• Sales Technology: Strong working knowledge of Salesforce (SFDC) data architecture and reporting capabilities. Experience with complementary sales tools (e.g., Outreach, Gong) is a plus.
• Core Competencies: Exceptional analytical and problem-solving skills, coupled with a keen ability to manage ambiguity, synthesize complex information, and communicate concise insights to a non-technical audience.
• Able to solve complex problems and successfully manage ambiguity and change.
• Must be a US citizen or Green Card Holder (ITAR)

The estimated base salary range for new hires into this role is $140,000-160,000 annually depending on factors such as job-related skills, relevant experience, and location. We also offer a competitive benefits package, including 401(k) match, medical, dental and vision insurance; life and disability insurance; generous paid time off including vacation, sick leave, floating and fixed holidays, maternity and bonding leave; EAP, other wellbeing resources; and much more.

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Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.