Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your Role
The Senior Clerk provides critical support to the department Personnel, Foreman, Utility Services and Studio Services groups as a whole while closely interacting with Production Clients to ensure production needs, held responsible by Utility Services, are met.
Your Role Accountabilities
Staff the Utilities Hotline for Client support requests and other urgent maintenance issues; entering all service request calls as tickets within the Planon system, dispatching call to appropriate Department field personnel, and closing out completed tickets.
Generate and process rental and other billable estimates within Xytech by obtaining billing information from Department Foreman or Clients.
Track department staffing levels through department Online Time & Attendance (OTA) payroll submission.
Reconcile/submit Foreman's company purchasing card receipts; assist in Purchase Order creation and tracking for capital/expense projects and overhead budgets.
Authoring Work Memos and associated work maps and send out to appropriate departments.
Maintain daily Production Call Sheets and monitor out-of-office tracking log for staffing shortages.
Train and/or assist in troubleshooting other Clerical staff in the Planon & Xytech functionality; other data entry as requested, and filing.
Experience & Qualifications
High School Diploma / GED required.
Customer service & communications skills essential.
Proficiency in Microsoft Excel is required and proficiency in other Microsoft programs (Word, Power Point, Outlook, Teams and OneDrive) are preferred.
Experience with revenue billing, Accounts Payable (such invoice coding and vendor resolution) and Accounts Receivable is required.
Experience with PO shopping cart creation and payroll coding is preferred.
Experience with Apple iPad and SAP are ideal, but not required.
Ability to work as a team, be proactive, assertive and self-motivational to complete necessary daily tasks without Manager intervention are necessary.
Acting with professionalism is critical to maintain Production Client-Department relationship.
Good problem-solving skills are needed to tackle service desk calls concerning urgent requests from both Production Clients and other Studio Departments with field Personnel, even when Foreman and/or Manager is temporarily unavailable or unreachable.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, and genetic information, marital status, citizenship status, military status, protected veteran status or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
In compliance with local law, we are disclosing the compensation, or a range thereof, for roles in locations where legally required. Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, skill set, experience, and/or performance. Base pay is just one component of Warner Bros. Discovery’s total compensation package for employees. Pay Range: $36,400.00 - $67,600.00 salary per year. Other rewards may include annual bonuses, short- and long-term incentives, and program-specific awards. In addition, Warner Bros. Discovery provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time and vacation.