VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.
About WPP
WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.
We are looking for a Quality Assurance Tester to join our growing team in [CITY]. The Sr. QA Tester will be responsible for ensuring the quality of our web based projects are maintaining the highest levels of quality. The Sr. QA Tester will contribute to the development, execution, and maintenance of test procedures that thoroughly test our web products
KEY RESPONSIBILITIES & ATTRIBUTES
Collaborate effectively with QA Lead on sprint planning
Create test cases from approved documentation in QA Tool independently
Execute various testing types for eCommerce web applications (functional, integration, UI, End-to-end, API) independently
Create detailed bugs and track their progress through remediation for retesting and provide solutions where needed
Provide daily statuses to QA Lead on project tasks and progress
Communicate issues to QA Lead and Project Management that may pose any risk to quality or timeline or solution
Learn and understand supported platforms and tools
Assist with lower-level testers in understanding too and process, as needed
Collaborate with team members across regions (North America, LATAM, and Europe)
Design and execute tests for live production systems to support maintenance projects
Interact effectively to clients with minimal supervision
Collaborate with QA leadership on process updates and departmental documentation
Ability to travel to client site 15 - 20% and perform testing on site
This is an individual contributor role
REQUIRED SKILLS & EXPERIENCE
4+ years of experience in quality assurance, production support, or technical support environments
Experience working with eCommerce platforms including Adobe Commerce, SAP Commerce, etc.
Solid proficiency in your ability to create and execute test cases independently
Solid proficiency ability to create and execute test cases manual support
Solid understanding of website QA processes, methodologies, and best practices
Able to interpret results, identify trends and communicate findings appropriately
Ability to perform testing against web-based applications both from the front-end UI as well as back-end databases and API`s
Outstanding written and verbal communication skills
Experience in one or more defect tracking tool
Proficient in English (verbal and written) *can be removed for US/CA posts
NICE TO HAVE SKILLS & EXPERIENCE
Experience with Performance and/or Load Testing Types
Experience testing third party extension testing
Experience with any functional automation tool such as Playwright and Typescript
Bachelor's degree within the technical field (i.e., Engineering, Computer Science etc.) or equivalent experience
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We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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