Director of Operations Innovation

Job Requirements

• 6+ years professional experience in an operations, strategy, or consulting role (preferably in the food/retail space, but not required)
• You are an enthusiastic problem solver, who enjoys diving into operational complexities to evaluate business needs and test potential solutions
• You have a strong instinct and passion for operations and people
• You have an enthusiasm for thinking differently, tackling complex problems, and identifying new ways of doing things
• Strong ability to make a business case and influence decision making, leveraging data, analytics, presentations, etc.
• Experience leveraging systems and data to drive business needs
• Ability to work evenings and weekends as required
• Ability to travel as required (up to 50% of time, depending on season)
• Ability to work in the field as required
• Proficiency in MS Office and Google-suite tools
• Excellent communication and problem-solving skills
• Excellent organizational skills
• Ability to multitask
• Strong attention to detail
• Must be comfortable working in-store scoop shifts as needed, while adhering to DOH guidelines

Compensation + Benefits

$130,000 - $180,000 annual compensation depending on experience, paid weekly

Eligible for annual 20% bonus

• Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
• Medical, Dental + Vision Insurance with 70% Employer Contribution
• 401k with up to 4% Employer Match
• Cell Phone Reimbursement Plan
• Wellness Reimbursement Plan
• Flexible Time Off - No accrual required
• Paid Sick Time
• Paid one month sabbatical (eligible after 4 years of continued employment)
• Yearly Performance Reviews

Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. 

The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

Salary Range

$130,000—$180,000 USD

Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.