All Store Team Members play an essential role in building the company brand by delivering excellent customer service. You will provide service and drive sales by engaging with customers and advising them on products. While both part-time and full-time positions generally focus on sales responsibilities, you may also be assigned merchandising, front end or other responsibilities as needed. Internally you will be referred to as Service Team Member and report to the store management team.
You will
Maximize product inventory, including processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations by fulfilling orders and assisting with in-store and curbside pick-up and delivery services, including driving and making deliveries if assigned
Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
Participate in wine, spirits, and beer training to build product knowledge
Maintain knowledge of advertisements, promotions, and loyalty programs
Maintain safety and cleanliness standards across the store
Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
Complete cross-functional responsibilities as assigned and perform other duties as assigned
Load and deliver orders in a safe and professional manner, following company policies and procedures and abiding by all traffic and safety laws - if delivery is added as an essential job function
If this job posting is coded as a seasonal role above, you can expect this position to be short term, no longer than six months, and you will have the option to apply for a non-seasonal role
You will come with
High school diploma or equivalent preferred
1-3 years of work experience, 1+ years of experience in a retail setting preferred
Familiarity with point-of-sale systems and inventory management software
Ability to work a flexible schedule as business requires, including evenings and weekends
Physical requirements (with or without accomodations)
Must be 21 years of age or older
Walk, bend down repeatedly, and be on feet for 8-10 hours a day
Ability to safely lift, load, and handle cases and pallets
Climb ladders and lift 50 lbs. overhead and repeatedly
May be exposed to various outdoor weather conditions throughout the workday
We offer
Paid Time Off (PTO)
Generous store discounts
Health care plans (medical, prescription, dental, vision)
401(k), HSA, FSA, Pre-tax commuter benefits
Disability & life insurance coverage
Paid parental leave
Pet insurance
Critical illness and accident insurance
Discounted home and auto insurance
College tuition assistance
Career development & product training
Consumer classes
& More!
Crafted for you
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company’s success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program. To view our full career page, click here: https://careers.totalwine.com/
Total Wine & More considers several factors when establishing compensation. Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Estimated salaries determined by third parties have not been validated by Total Wine & More.
Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace.
The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.
