An extraordinarily talented group of individuals work together every day to drive TNS' success, from both professional and personal perspectives. Come join the excellence!
The Project Management area is responsible for leading a team, typically cross-functional teams, to achieve project goals and requirements. Work with project teams and stakeholders to plan, execute, monitor, and control the project. Manage resources, budget, cost, time, quality, risks and other constraints.
Responsibilities by Department:
Under the direct supervision and mentorship of a supervisor within TNS’s Market Team, you’ll work on key deliverables, which will provide added value to the company.
Sales
Supports the TNS global sales team with customer facing value propositions, customer communications and relationship management tools (e.g. Salesforce)
Conducts research on target industry verticals, voice of the customer, existing clients and prospects to uncover anew sales opportunities
Develops sales & marketing strategies to achieve sales growth targets
Partners cross-functionally with internal, TNS teams (Marketing, Product, Finance & Legal) to facilitate sales programs and operations
Develops understanding of TNS and competitive solutions in the telecommunications marketplace
Participates in professional development opportunities to enhance business acumen
Communicates regularly with Executives, Managers, and co-workers in formal and informal settings
Product
Work with Product Line Manager (PLM) to identify opportunities for improvement
Develop and manage information to support corporate decision making
Assist PLM to create reports for internal teams and/or external clients
Create and assist with presentations and reports based on recommendations
Assist in the development of Go-To-Market plans
Assist in the development of the required collateral and target event attendance
Support product manager with translating customer requirements into technical requirements and work with development organization to deliver product enhancements
Attend customer meetings and work with Sales and program teams to help develop strategies to address market
Shadow and attend industry meetings, as applicable, to assigned product(s)
Marketing
Participate in cross-departmental meetings and present key insights.
Attend competitive and or 3rd party webinars and provide high level summary of key insights
Conduct research and development of future projects and events (collaborates internally)
Refresh sales enablement materials (messaging, videos, FAQs, qualification docs, collateral, web and social content)
Help capture company and product value prop and modernizes customer interactions
Assist with empower library, PowerPoint updates
Collaborate in event planning
Aid in various competitive analysis (new product releases, mergers/acquisitions, etc.)
Help scribe on financial quarterly conferences
Buyer journey and persona support
Support with Pardot, LinkedIn, Facebook and others as needed for social marketing
Aid with Asana project entries, marketing calendar and related tasks
Assist in Salesforce Library for posting and sharing sales tools
Commercial Ops
Support reviewing, documenting and prioritizing changes to business processes enabling more efficient Quote to Cash processing, new customer implementation and onboarding, customer renewal and retention, collections and other associated business processes.
Help to Create, implement and manage a roadmap of planned business process changes coordinated across the COM business and other key internal stakeholders, ensuring effective processes are in place to support existing products, and continually evolving to meet new business demands.
Learn and help to define the end to end Quote to Cash Process to ensure timely and accurate contract completion, customer vetting, service implementation, and order processing and preparation for invoicing and payment across our products
Help to create metrics and create periodic reports on customer support and issue resolution, utilization of our solutions, customer retention, and other customer insights
Support cross-functional alignment including training and collaboration to drive process efficiency
Requirements
Recent college graduate (BA/BS in business, marketing, communications, product marketing or other related field)
Excellent computer skills, including Microsoft Office Suite
Prior internships/experience in business/sales/marketing environment preferred
Great interpersonal and communication skills, both verbal and written
Quick learner and detail-oriented
Strong organizational skills
Knowledge of current trends and new developments in customer communications, product marketing, telecom trends
Ability to travel as needed (10%)
For this role, we anticipate paying $75,000 - $80,000 annually. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. TNS offers a competitive benefit package including medical and dental coverage, life insurance, paid holidays and vacations, and a 401K plan with company match.
Immigration sponsorship (i.e., H1-B visa, F-1visa (OPT)), TN visa or any other non-immigrant status) is not currently available for this position.
If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!
TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.