AVP IT Global Specialty Insurance Delivery Lead

AVP IT Management - IM05AE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.

The AVP of Information Technology Management leads the IT delivery function for Global Specialty. The leader must have a proven track record leading Scaled Agile Delivery and Engineering. This role encompasses managing single or multiple Value Streams, executing on the GS Transformation roadmap, and achieving business KPIs and OKRs in collaboration with Value Stream Owners, Business, Architecture, and Shared Services.

Key responsibilities include overseeing Value Stream goals, partnering on solution design, and transforming the technology workforce into an engineering mindset capable of independent ownership and end-to-end delivery. The successful candidate must influence across the technology organization, engage in strategic planning and decision-making, and execute complex technology initiatives. Effective communication and the ability to influence senior leaders are essential, along with providing leadership through partnership and mentoring.

This role will have a hybrid work schedule and will have the expectation of working in the office 3 days a week in any of these locations: Hartford, CT; Danbury, CT; Red Bank, NJ; Charlotte, NC; Morristown, NJ. Must be eligible to work in the US without company sponsorship.

Job Duties:

• Accountable for end-to-end technology execution, quality, financials, and workforce management for strategic investments and maintenance, ensuring compliance with NFR (Compliance, Audit, SOX controls, Disaster Recovery).

• Partner with VSO, VSL, Business Transformation Leads and Agile product management teams to drive business value and prioritize capabilities.

• Responsible for delivery of Submissions Intake, Extraction and Ingestion.

• Manage and negotiate complex stakeholder relationships within and across Value Streams and business leadership.

• Develop and implement technology strategy, process improvements, risk mitigation, financial management, and resource planning.

• Collaborate with enterprise leaders on digital transformation, cloud migration, and Generative AI initiatives.

• Develop and lead a large organization with strong workforce strategies, including HR management for Release Train Engineers, Scrum Masters, Quality Analysts

• Effectively manage multiple vendor partnerships in an onshore/offshore environment.