Production Supervisor - Service

Job Description:

WE CREATE EMPOWERED LEADERS! At Milwaukee Tool, we firmly believe that our People and our Culture are the secrets to our success -- so we give you unlimited access to everything you need to provide…

Behind our doors, you'll be empowered every day to own it, drive it, and do what it takes to support the biggest breakthroughs in the industry. Meanwhile, you'll have the support and resources of the fastest-growing brand in the construction industry to make it happen.

Your Role on Our Team:

The Production Supervisor is responsible for guiding the day-to-day activities of repair technicians in one of Milwaukee’s main Service hubs. In conjunction with other Supervisors and Managers, this position builds the culture and maintains the teams that will achieve the plant’s productivity, quality, and safety goals.

This leadership role’s primary function is to enhance daily performance through direct supervision of work methods. It ensures proper staffing, equipment, and processes are in place and being followed in each work cell and function. It also supports and coaches the production team throughout the day, demonstrating Milwaukee’s culture in all activities, interactions, and relationships.

You’ll be DISRUPTIVE through these duties and responsibilities: 

• Supervision / Leadership
• Lead and coordinate teams in repair & reconditioning areas to meet production goals as well as quality, safety, cost, inventory, and team objectives.
• Provide technical support for repair technicians, including direct support and/or engaging engineering when needed.
• Perform all related supervisory and human resource functions such as work assignments, attendance documentations, incident reports, performance evaluations, and counseling.
• Train, develop, motivate, counsel and assist team members in work instructions, production standards, and the balanced flow of work and problem resolution.
• Assist in hiring and onboarding – assessing talent, interviewing, onboarding, and assimilating new employees as they transition from training onto the plant floor.
• Ensure all fixtures, tools, and safety equipment are operable and being used as designed, and work instructions are being followed. Urgently correct or escalate as required, including engagement with engineering, training, leadership, etc.
• Assign work and special projects to team members to develop work experience and flexibility.
• Monitor and audit daily production reports. Resolve potential errors.
• Monitor and review budget and forecast and factor into daily staffing and production decisions.