Assistant General Manager

Join the Team at Stress-Free Auto Care: Where Your Skills and Passion Drive Success!

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Lead the team. Drive the revenue. Deliver the experience.

At Stress Free Auto Care, our Assistant General Managers play a critical leadership role in driving business performance. This position focuses on revenue growth, team performance, and operational execution, ensuring both the customer experience and operational productivity meet the highest standards.

Over the past six years, Stress Free Auto Care has grown to 30 locations, becoming one of the fastest-scaling automotive service companies in the country. We are now entering our next phase of growth with plans to expand to 300 locations over the next four years. As we scale, high-performing leaders will have significant opportunities to grow into General Manager, multi-unit, and senior leadership roles.

This is a hands-on leadership role that blends sales, team leadership, and operational management. You will work directly with customers while also coaching and managing the team responsible for delivering results.

Prior automotive experience is not required. We provide a two-week intensive training program that equips leaders from retail, hospitality, and other customer-focused industries with the tools needed to succeed.

Key Responsibilities

• Drive revenue performance and sales execution, both through your own customer interactions an dby coaching the team to improve recommendations, service conversion, and average ticket value.
• Lead and manage a team of service advisors and technicians, ensuring strong performance, accountability, and productivity across the operation.
• Monitor sales performance and margin management, helping the team balance revenue growth with strong cost controls and operational efficiency.
• Manage team performance end-to-end, including hiring, training, coaching, performance management, and when necessary, making termination decisions.
• Improve operational efficiency and customer throughput, ensuring workflows, staffing, and productivity support a high-performing operation.
• Engage directly with customers, building trust, resolving concerns, and delivering a high-quality experience that drives long-term loyalty.
• Support the financial performance of the business, using operational metrics and performance data to improve team productivity, sales execution, and customer satisfaction.