CircusTrix dba
Defy
Operations Manager
Full-time
Onsite
Department: Operations
Reports to: General Manager
FLSA: Exempt
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WHO WE ARE:
At Sky Zone, our mission is to enrich lives through the power of boundless play — whether that’s on the trampoline court, behind the scenes, or at the corporate level. We believe play fuels confidence, connection, and joy, and we’re proud to create experiences that reflect that purpose in everything we do.
As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and school parties across the country. Backed by our parent company, CircusTrix, and recognized as a top franchise and growth brand, we continue to raise the bar for innovation and impact in the industry.
Our culture is shaped by our core values: We Play Without Limits, Ignite Innovation, Grow Together, Fuel Joy, and Serve Big, Give Bigger. Whether in a park or a boardroom, these values guide how we lead, collaborate, and show up for each other and for the communities we serve.
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WHO YOU ARE:
You’re the glue, the guide, and the go-to. A natural leader who thrives in motion, you balance coaching with accountability and set the tone every shift. When things get busy, you stay steady supporting your team, solving problems, and making sure the energy never drops.
You know how to lead from the floor and manage behind the scenes. Whether it’s creating a great schedule, coaching in real time, or stepping into the action, you bring intention, care, and hustle to everything you do.
HOW YOU BRING OUR MISSION TO LIFE:
Lead Daily Execution and Team Success
Own Shift Flow and Operational Efficiency
Deliver Guest Experiences That Wow
Champion Safety and Brand Standards
WHAT YOU BRING TO THE TEAM:
You’ve got the experience to lead confidently and the mindset to lead with care. We’re looking for someone who brings:
WHY THIS ROLE MATTERS:
As Operations Manager, you're the one who keeps the park in motion. You help the team thrive, support guest joy, and make sure nothing falls through the cracks. You’re a steady presence, a quick thinker, and the calm in the storm.
This role is your chance to lead with energy, impact, and heart and to help build something unforgettable, one bounce at a time!
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Compensation: The salary for this position is $54,000 annually + additional bonus opportunity. This is a fixed starting rate, and no additional pay range applies at this time. Full-time employees at CircusTrix enjoy a competitive benefits package including medical, dental, and vision coverage along with a 401k plan with company matching. Eligibility for 401k is based on age and tenure requirements.
CircusTrix and its brands are proud to be equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all team members.