Grade Level (for internal use):
13
About the Role:
The Team:
The Director of Enterprise Alignment and Innovation, in partnership with the Commercial Technology team, will lead the governance, strategic alignment, and enterprise design framework for Salesforce across the Commercial Technology organization. This role ensures platform investments align with enterprise priorities, architectural standards, and transformation objectives.
Responsibilities and Impact:
Enterprise Governance and Strategic Alignment
Establish and operationalize an enterprise Salesforce governance model
Lead intake, prioritization, and value-based decision frameworks across towers
Partner with stakeholders to align roadmaps with enterprise strategy and define decision rights, escalation models, and cross-divisional collaboration standards
Innovation and Capability Road Mapping
Establish enterprise architectures and reusable design standards
Champion AI, automation, and data-driven innovation initiatives
Drive transparency across roadmap planning and release governance
Portfolio and Value Management
Implement KPI-driven portfolio oversight to measure ROI and business impact
Rationalize overlapping capabilities to enable reusability and leverage internal expertise
What We’re Looking For:
Basic Required Qualifications:
Bachelor's degree in Computer Science, Software Engineering, or related technical field, or equivalent professional experience in software architecture and development
10+ years of progressive experience in a leadership role managing Salesforce platforms, with a preference for multi-org governance experience in organizations with 5,000+ end users or equivalent complexity
Expert-level proficiency across multiple Salesforce clouds (Sales, Service, Revenue) and a strong understanding of declarative and programmatic development strategies, including package development methodologies and enterprise architecture principles
Demonstrated experience establishing and operationalizing enterprise governance frameworks, including intake, prioritization, decision-right models, and escalation standards across complex, matrixed organizations
Proven ability to develop and manage technology portfolio oversight, including KPI definition, ROI measurement, value realization tracking, and capability rationalization across multiple business divisions or product towers
Experience leading cross-functional stakeholder alignment, multi-year roadmap planning, and release governance across large enterprises, including presenting technology strategy and investment decisions to senior and C-suite leaders
Excellent communication, stakeholder management, and negotiation skills, with the ability to influence and build consensus at all levels of the organization
Strong analytical and problem-solving skills with the ability to architect scalable, reusable solutions that meet both current and future business requirements
Additional Preferred Qualifications:
Experience with strategic roadmap development, including multi-year planning, capability gap analysis, and business case development for enterprise platform investments
Hands-on experience championing AI, automation, and data-driven innovation initiatives within a Salesforce environment
Prior experience in a $5B+ revenue organization supporting commercial technology functions such as sales operations, customer success, or revenue operations
Experience rationalizing overlapping platform capabilities and driving consolidation or reusability strategies across multiple Salesforce instances or business units
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $140,000 to $195,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.
In addition to base compensation, this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.
What’s In It For You?
Our Mission:
Advancing Essential Intelligence.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.
US Candidates Only: Know Your Rights: Workplace discrimination is illegal
10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH103.2 - Middle Management Tier II (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)