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Job Description:
Summary
The Freight Brokerage Carrier Sales Representative will be responsible for sourcing transportation providers and providing tracking updates as needed to support customer requests. Develop a carrier coverage strategy and have full autonomy for supporting a customer's truckload & LTL coverage needs. Directly engage with Account Executives, Shipment Management Associates (SMA) and Business Development Managers as needed to build a network of service providers that allows them the ability to foster an effective carrier network to support any and all freight transportation needs that a customer desires.
Essential Functions
Tender accept/reject loads, creates loads, sets appointments, dispatches, tracks and traces loads, root cause problem solves issues, and resolves/communicates to carrier and/or customer as appropriate
Identifies and Develops relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity
Identifies and Develops relationships with transportation providers to ensure adequate coverage to maximize penetration of customer freight portfolio through soliciting capacity
Manage day-to-day planning and scheduling of coverage for loads to ensure proper all customer's needs are met in the agreed upon time period
Additional Responsibilities
Continuous improvement in all segments of the business
Schedules and dispatches while ensuring compliance of Federal, State, and Local regulations. Responsible for timely updating of load statuses to the TMS.
Maintain a positive employee related climate and maintain a customer satisfaction index at a World Class Level while having availability 24/7/365 for responsibilities
Performs other duties as assigned.
Skills and Abilities
Ability to represent the company with external constituents
Represent Ryder Shipment Management Services in a professional manner to internal and external parties
Ability to build strong customer relationships
Demonstrated customer service capabilities
Direct customer interface (internal/external) on all customer related issues
Effective leadership skills
Strong verbal and written communication skills
Ability to work independently and as a member of a team
Demonstrates problem solving skills
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Flexibility to operate and self-driven to excel in a fast-paced environment
Capable of multi-tasking, highly organized, with excellent time management skills
Competitive nature and the drive to contribute to winning culture
Demonstrates customer service skills
Effective negotiation skills
Detailed oriented with excellent follow-up practices
Ability to work independently and as a member of a team
Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality
advanced required
Knowledge and support of RIL policies and procedures advanced required
Demonstrated PC skills in MS Access, Excel, Word Clear understanding of SMS legacy system intermediate required
Understanding of assigned customer, customer product and distribution requirements intermediate required
Qualifications
H.S. diploma/GED required
Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field
Three (3) years or more business experience required
Working knowledge of Transportation Industry, carrier modes & services and basic Supply Chain design and functionality
advanced required
Knowledge and support of RIL policies and procedures advanced required
Demonstrated PC skills in MS Access, Excel, Word. Clear understanding of SMS legacy system intermediate required
Understanding of assigned customer, customer product and distribution requirements intermediate required
Travel
No
DOT Regulated
No
#LI
#Fb
#IND-exempt
Job Category
Inside Sales
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
50000
Maximum Pay Range:
52000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
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