Senior People Officer

HR systems, data and process improvement

• Maintain employee data in BambooHR, ensuring core fields are accurate, consistent and up to date.
• Support the creation and maintenance of workflows, forms, trackers and simple automations across BambooHR, Microsoft 365, JIRA and other relevant systems.
• Identify opportunities to reduce manual work, duplication, email chasing and avoidable administration.
• Maintain clear process documentation, checklists and workflows for core People Operations activities.
• Help improve People Operations processes so they are simple, consistent, practical and system-led where possible.
• Support reporting by ensuring People data is accurate, complete and fit for purpose.

Payroll and benefits coordination

• Support monthly payroll processes across relevant jurisdictions, ensuring employee changes are captured accurately and deadlines are met.
• Coordinate payroll inputs, including joiners, leavers, salary changes, bonuses, allowances, deductions and other employee changes.
• Liaise with payroll providers, Finance and internal stakeholders to resolve queries and support accurate processing.
• Support benefits administration and provider coordination, including enrolments, renewals, employee queries, invoice checks and maintaining accurate benefits records.
• Maintain clear records of payroll and benefits providers, processes, deadlines and ownership.

Compliance, documentation and employee relations support

• Ensure employee documentation is maintained accurately and stored appropriately.
• Support policy and process updates by ensuring operational processes align with agreed policy requirements and local employment requirements.
• Assist with audits, data checks and compliance reviews as required.
• Escalate risks, gaps or inconsistencies in a timely and practical way.
• Provide administrative and coordination support for employee relations processes, including meeting arrangements, note-taking, document preparation and confidential case record management where required.

Visa, immigration and mobility support

• Coordinate People Operations input into visa, immigration and global mobility processes.
• Work with Office Managers, Legal and external providers to ensure clear ownership, accurate documentation and timely completion.
• Support visa-related onboarding, renewals, cancellations and employee changes where required.
• Maintain clear trackers and process documentation for immigration and mobility activity.

Vendor and stakeholder coordination

• Support vendor coordination, including maintaining accurate records of provider contacts, processes, deadlines, renewal dates and ownership.
• Liaise with payroll, benefits, immigration, HR systems and other People-related providers as required.
• Work with Finance, Legal, Office Managers and other internal teams to ensure People Operations activity is managed effectively.
• Help identify opportunities to simplify provider management, reduce duplication and improve service delivery.

🎯Requirements: Essential:

• Experience in a People Operations, HR Operations, or HR Generalist role.
• Experience supporting employee lifecycle processes across one or more jurisdictions.
• Experience supporting payroll inputs, employee changes, and benefits administration.
• Strong HR systems experience, ideally with BambooHR or a similar HRIS.

Desirable:

• Experience supporting HR processes across multiple jurisdictions.
• Exposure to global payroll, benefits, immigration, or mobility processes.
• Experience supporting process improvement, system implementation, or HRIS optimization projects.
• Experience supporting employee relations administration or case coordination.
• Greek language skills would be an advantage

.

🎯Skills and Competencies: Essential:

• Confident working with employee data and maintaining accurate records.
• Strong organizational skills with the ability to manage multiple processes, deadlines, and stakeholders.
• Good attention to detail and a practical approach to problem solving.
• Comfortable creating or improving process documentation, checklists, trackers, and workflows.
• Strong written and verbal communication skills.
• Able to handle confidential and sensitive information appropriately.
• Comfortable working in a fast-paced, changing environment.

Desirable:

• Experience using Microsoft 365, JIRA, forms, workflows, or simple automation tools.
• Understanding of employee lifecycle reporting and people data standards.

🎯 Personal Specifications:

• Practical, organised and delivery-focused.
• Comfortable balancing day-to-day operational work with process improvement.
• Detail-focused without losing sight of the bigger picture.
• Confident challenging inefficient ways of working constructively.
• Able to build good working relationships with People, Finance, Legal, Office Managers and external vendors.
• Proactive in spotting gaps, risks and opportunities to simplify.
• Calm, professional and trusted when handling sensitive employee matters.
• Comfortable working with ambiguity and bringing structure where needed.
• Confident working across countries, time zones and different ways of operating.

💰Perks & Benefits:

• Attractive Remuneration: A competitive salary package based on your qualifications, experience, and skills.
• Performance-Based Rewards: Annual discretionary bonuses based on individual and company performance, and yearly salary reviews aligned with market salary benchmarks to recognize and reward your outstanding performance.
• Generous Time Off: Annual Leave days to rest and recharge.
• Pension Scheme: Company contributions to our provident fund, helping secure your future.
• Vibrant Work Environment: Be part of an energetic and diverse multicultural team.
• Flexible Work Arrangements: Benefit from our hybrid work model, giving you the freedom to work from home.
• Career Growth: Opportunities for continuous personal development and career advancement.
• Team Bonding Events: Annual company events and parties to foster connection and engagement among employees.