Why Join Roseman? Because this is your chance to grow with a team—and a University—that’s going places. We are a private, nonprofit institution preparing the next generation of healthcare leaders through innovation, compassion, and academic rigor. And we believe those same values should guide how we treat our employees.
Job Description:
The Clinical Manager for Roseman Medical Group provides clinical leadership and direct patient care support within an academic ambulatory environment serving family medicine and pediatric populations. This role is accountable for high-quality, patient-centered care, promoting a culture of safety, while
supporting interprofessional education aligned with the mission of Roseman University of Health Sciences.
In addition to leadership responsibilities, the Clinical Manager serves as the primary clinical resource for real-time patient care coordination, including management of medical advice calls and triage during business hours. The Clinical Manager is also expected to actively support clinical operations by stepping
into direct patient care activities as needed to maintain efficient clinic flow.
The Clinical Manager partners closely with the Medical Director and Office Manager in a collaborative leadership model to optimize clinical workflows, improve patient outcomes, and support provider, staff, and learner engagement.
Essential Functions
• Clinical Leadership and Quality
• Provides oversight and accountability of clinical operations to ensure safe, effective, and evidence-based patient care.
• Develops, implements, and maintains clinical policies, protocols, and standardized workflows.
• Monitors clinical quality metrics and analyzes performance data to drive continuous improvement initiatives.
• Ensures compliance with regulatory, accreditation, and infection prevention standards.
• Oversees vaccine management programs, including pediatric immunization compliance
• Clinical Triage and Patient Care Coordination
• Serves as the primary clinical lead for medical advice calls and triage operations, ensuring timely, accurate, and patient-centered responses.
• Performs nursing triage using standardized protocols and independent clinical judgment to determine appropriate levels of care.
• Coordinates same-day access and urgent patient needs in collaboration with providers and front office staff
• Develops and maintains triage protocols and workflows for medical assistants and clinic staff
• Provides clinical guidance and escalation support to staff handling patient communications
• Direct Patient Care Support
• Actively participates in clinical care delivery as needed to support clinic operations, including rooming patients, obtaining vital signs, administering medications and vaccines, and assisting with procedures within scope of practice
Requirements
• Current, unrestricted Registered Nurse (RN) license in the State of Nevada
• Bachelor of Science in Nursing (BSN) required; Master’s degree in Nursing, Healthcare Administration, or related field preferred
• Minimum of 3–5 years of clinical experience in ambulatory care, family medicine, pediatrics, or related setting
• Experience with clinical triage, telephone advice, or care coordination in an outpatient setting
• Minimum 1-2 years of supervisory or leadership experience
• Preferred Qualifications
• Experience in an academic medical or teaching clinic environment
• Familiarity with triage protocols and decision-support tools (e.g., Schmitt-Thompson protocols or equivalent)
• Experience with quality improvement methodologies (e.g., PDSA cycles, Lean principles)
• Experience with electronic health record systems (e.g., Epic or similar)
Knowledge, Skills, and Abilities
Individual must possess the knowledge and following skills and abilities or be able to perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities:
• Strong clinical judgment, particularly in ambulatory triage, risk assessment and escalation decision-making.
• Ability to balance leadership responsibilities with direct clinical support responsibilities in a dynamic environment.
• Demonstrated leadership, team-building, and conflict resolution skills.
• Excellent communication skills, including patient counseling and telephone triage.
• Ability to manage multiple priorities and respond effectively to real-time clinical and operational demands.
• Commitment to diversity, equity, and inclusion in patient care and team culture.
Roseman University of Health Sciences is an Equal Opportunity Employer committed to fostering a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status.