ROLLER isn’t your average SaaS company. We operate globally across 30+ countries, powering millions of real-world experiences in the leisure and attractions industry. What we build doesn’t just live on a screen. It shows up in busy venues, peak weekends, and unforgettable moments for guests.
Our mission is simple but ambitious: help operators run better businesses while creating great guest experiences. That means solving complex, real-world problems across ticketing, point of sale, self-service, memberships, kiosks, and digital waivers, all at meaningful scale.
Just as importantly, it’s the people. We’re a team of 300+ smart, grounded, and genuinely passionate humans working across the globe. We care about quality, ownership, and doing work we’re proud of, without taking ourselves too seriously.
We’re growing fast, aiming high, and building something that matters. If you want to work on real problems, with real customers, alongside people who care deeply about their craft and impact, ROLLER is a great place to do it.
🎨 Design That Reaches 100+ Million Real Moments - Your work at ROLLER impacts over 100 million guest experiences every year. Families spending time together. Kids’ birthday parties. Team catch-ups. Once-in-a-lifetime experiences. What you design doesn’t just ship, it helps create moments people remember.
🧭 Impact at Real Scale, In the Real World - ROLLER powers venues in 30+ countries. Your design decisions show up in fast-moving, high-pressure environments where clarity and usability matter. This isn’t speculative or conceptual work. It ships, it’s used immediately, and the feedback loop is real.
🤝 A Genuine Seat at the Table - You’ll partner closely with Product and Engineering leadership to shape vision, navigate ambiguity, and make high-quality trade-offs. Design is expected to lead, not follow. Strong judgement, clear thinking, and the ability to challenge assumptions are valued here, not sidelined.
🧠 Complex Problems Worth Solving - From ecommerce and payments to on-site operations and guest flows, ROLLER sits at the intersection of digital and physical experiences. If you enjoy systems thinking, real constraints, and pragmatic trade-offs, you’ll find depth here.
🚀 The Chance to Raise the Bar - You’ll join a growing but still tight-knit design team, with real opportunity to shape standards, evolve design systems, and influence how design operates across the business. Your impact will be visible, lasting, and felt well beyond individual features.
❤️ Loved by Customers -
🏆 A Great Place People Choose To Stay - We’ve been Great Place to Work certified across multiple regions for several years running. That reflects a culture that values trust, autonomy, and growth, and an environment where high standards and psychological safety coexist.
💸 Competitive Package & Real Career Growth - We offer competitive compensation and benefits aligned to the level of ownership we expect. As ROLLER scales, so do the opportunities. People grow here by taking on bigger problems, broader scope, and greater responsibility. Progression is driven by impact and capability, not tenure, and strong performance is recognised and rewarded.
We’re hiring a Lead Product Designer to lead design outcomes and people across a complex product domain at ROLLER.
This is a hands-on leadership role that blends high-quality design execution, people leadership, and strategic influence. You’ll be accountable for the impact, consistency, and quality of design work in your domain and for growing the designers within it.
You’ll partner closely with Product and Engineering leadership to shape vision, guide teams through ambiguity, and ensure we’re solving the right problems for our customers and our business. This role has meaningful scope, autonomy, and influence, with clear ownership and room to lead.
In this role, you’ll split your time between:
This role is based in Melbourne and offers a hybrid work approach, with our office located in South Melbourne.
Design Leadership & Craft
People Leadership & Team Growth
Collaboration, Strategy & Influence
Research, Testing & Insight
At ROLLER, we look for designers with range and judgement. You’ll be comfortable working across research, service design, interaction design, system design, and content, and you’ll know where to go deep to create real impact. This role suits someone who is motivated, thoughtful, and highly capable, and who knows how to move fast without being reckless.
You are someone who:
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