Define and execute the North America air freight strategy in line with global objectives and market conditions
Driving volume growth, yield improvement, and overall profitability
Lead capacity planning across gateways and trade lanes, including consolidations and airline agreements
Build and develop a high-performing Air Product team with a strong focus on accountability and results.
Airline & Procurement Management
Establish and manage strategic relationships with key airline partners at regional and global levels
Drive competitive pricing, capacity agreements, and procurement strategies across the region
Implement structured carrier performance management, including KPIs and regular reviews
Act as the senior escalation point for airline-related operational and commercial issues.
Commercial Enablement & Growth
Partner closely with Sales and Key Account teams to support strategic customers, tenders, and growth initiatives
Contribute to commercial strategy through targeted trade lane focus, product positioning, and solution development
Support customer engagement at senior levels to strengthen relationships and win new business.
Operations & Execution Support
Align with country and regional leadership to ensure consistent execution across operations and product teams
Support resolution of complex operational challenges impacting service, cost, or performance.
Leadership & Governance
Serve as a key member of the regional leadership team, providing strategic direction and market insight
Monitor performance across volume, yield, and service quality to ensure sustainable growth
Ensure alignment with global air freight policies, standards, and best practices.
What You Bring:
15+ years of experience in air freight forwarding, including at least 8–10 years in an air product leadership role with exposure to both operations and commercial strategy
Proven leadership track record, including building and developing high-performing teams, driving accountability, and managing across multiple locations
Deep understanding of air freight market dynamics, including capacity constraints, airline networks, pricing volatility, and gateway operations
Strong commercial acumen with the ability to balance yield, volume, and service performance in a competitive market
Customer-focused mindset with experience supporting strategic accounts and aligning product strategy to client needs
Ability to operate effectively in a fast-paced, volatile environment, adapting quickly to market shifts and capacity changes
Strong stakeholder management and communication skills, with the ability to influence senior leaders, airline partners, and key customers
Advanced analytical and negotiation skills, particularly in high-value and capacity-constrained environments
Results-driven, with a track record of delivering growth, improving margins, and strengthening product performance
Fluent in English, both written and verbal; additional languages are an asset
Willingness to travel as required to support regional operations, customers, and airline partners.
