The Network Enginee****r III is primarily responsible for the provisioning, deployment, and ongoing operations and maintenance of all QTS managed network services for customers and internal QTS customers. This individual will need a fundamental understanding of physical/virtual networking and firewall management, including any associated automation. The Network Engineer III will also work escalated networking tickets to help support the Operations Service Center (OSC). The candidate must be well versed in Network technologies and display a desire to continuously grow and improve both technical and soft skills.
RESPONSIBILITIES, other duties may be assigned
Troubleshoot & support networking concepts and protocols such as: BGP, OSPF, VLAN/PVLAN, STP, HSRP/VRRP, IP sub-netting, and routing while increasing your understanding of a wider set of protocols and advanced technologies
Configure, test and troubleshoot on platforms like ASR 9000, Nexus 7000 –Nexus 9000s
Engineer and test DDOS and traffic mitigation techniques and solutions
Troubleshoot DWDM optical network solutions
Demonstrate current industry knowledge as it pertains to the following; Management of peering/IX/NAP issues, a proficient level of understanding in contemporary network architectures, networking security protocols/procedures, and network scaling/capacity issues
Work with Cisco routing and switching platforms like Catalyst 6500/7600, ASR 9000, Nexus
Manage assigned tickets to ensure SLA compliance and customer satisfaction
Troubleshoot network port configuration issues
Understand prefix and access lists, read and comprehend traceroutes
Create A, C, and MX records using basic knowledge of DNS
Configure site-to-site and client- to- site VPNs
Maintain/troubleshoot VPN’s and ability to check Phase 1 and Phase 2
Triage and escalate tickets according to QTS policy
Conduct firewall rule changes
Work with the24x7x365 Operations Service Center and be flexible in availability as needed
BASIC QUALIFICATIONS
BS degree in Computer Science, Management Information Systems, Engineering or other related field or equivalent professional experience
Seven or more years of progressive IT engineering experience
Five or more years of professional network engineering experience
Advanced proficiency with at least two of the following protocols: BGP, OSPF, HSRP, EIGRP, MPLS
Solid understanding of anti-DDoS and IPS/IDS solutions
CCNA certification (or equivalent)
US Citizenship for this position is required by law due to federal customer contracts
PREFERRED QUALIFICATIONS
CCNP or JCNP (Juniper) certification
Two or more years of experience with a Service provider, preferably in a Data Center environment
Advanced ability with route optimization software automation policies and monitoring
Advanced ability to configure site-to-site and client-to-site VPNs from scratch
Advanced ability to perform code upgrades and vulnerability management
Advanced knowledge with network device HA configurations
Experience working with network security components such as firewalls, VPNs, load balancers, IPS/IDS
Advanced skill level with Cisco iOS, iOS-XR, and/or Nexus OS (NX-OS)
Hands on experience configuring, testing, troubleshooting on Cisco routing, switching, and security platforms like Cisco Catalyst 6500/7600, Nexus 9000/7000, and ASR 9000
KNOWLEDGE, SKILLS & ABILITIES:
Strong communication skills. Ability to convey technical requirements and concepts to technical and non-technical clients and corporate audience
Excellent written and oral communications, problem solving and process management skills
Ability to work well within a team environment in a matrixed organization
Strong interpersonal skills with the ability to interface with all levels of the organization
TOTAL REWARDS
This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.
This position is Bonus eligible.
We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.
QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
