Penumbra’s Medical Education team designs and delivers innovative programs that equip healthcare professionals with the knowledge and skills needed to effectively use our technologies in treating some of the most devastating diseases.
The Sr. Medical Education Program Specialist is responsible for leading, planning and executing assigned Medical Education programs for the breadth of Penumbra’s product lines and applicable therapies by driving timely execution of logistics and on-site management without on-site supervision. This person has significant interaction and collaboration with sales and marketing leadership, physician faculty, and other external customers and third-party vendors to provide critical support and guidance throughout the life cycle of the program to meet medical education and clinical objectives. The Sr. Medical Education Program Specialist must ensure all programs and events are completed in compliance with all legal, regulatory and HCC policies.
What You’ll Work On
• Collaborate regularly with the Medical Education Director, Programs Managers, and Operations Manager to ensure program execution and process implementation are aligned with overall Medical Education strategy.
• Partner with product team to align education with clinical messaging and product strategy, including aligning marketing initiatives.
• Lead all aspects of program planning to execution, including agenda and content creation, attendee registration, logistics coordination, and on-site clinical support for programs such as CE program, workshops, case observations, and other national/regional educational events
• Collaborate with leadership to maintain standard program templates and update new templates for pilot programs.
• Maintain and update agenda templates and speaker slide decks as needed to ensure consistency and quality across programs.
• Develop and maintain a structure to facilitate onsite support for programs.
• Ensure compliance of all programs per the FDA and company-specified guidelines.
• Deliver and provide quarterly updates to the Area Directors and their respective sales team on analysis of programs and provide guidance on medical education resources.
• Develop and analyze program metrics, attendee feedback, utilization trends, and educational outcomes to identify opportunities for process improvement and increased program effectiveness
• Build and maintain key relationships with faculty, sales, inter-departmental teams, and third-party vendors.
• Ensure HCC requests are completed in a timely manner to support each program and coordinate timely expense submissions to Operations team and compliance, abiding by the Sunshine Act, as appropriate.
• Guide and mentor, in partnership with managers, both new and existing Medical Education Program Coordinators, Associates, and Specialists by sharing best practices and current protocols to support their professional development.
• Achieve and maintain clinical and disease state knowledge to create effective and accurate learning solutions for Medical Education. Understand the applicability of competing products to the treatment of diseases and medical conditions.
• Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
• Understand relevant security, privacy and compliance principles and adhere to the regulations, standards, and procedures that are applicable to the Company.
• Ensure other members of the department follow the QMS, regulations, standards, and procedures.
• Perform other work-related duties as assigned
What You Contribute
• Bachelor's degree with 5 + years of relevant medical education and clinical experience or an equivalent combination of education and experience.
• Combination of relevant medical education and clinical experience preferred
• Experience managing multiple complex programs and events simultaneously in a fast-paced, highly regulated environment.
• Proactive communication and timely execution are essential for success in this role.
• Strong oral, written, and interpersonal communication skills
• High degree of accuracy and attention to detail
• Proficiency with MS Word, Excel, and PowerPoint
• Excellent organizational skills with ability to prioritize assignments while handling various projects simultaneously
Working Conditions
General office environment. Business travel from 60% or more (including weekends). Potential exposure to blood-borne pathogens. Requires some lifting and moving of up to 50 pounds. Must be able to move between buildings and floors. Must be able to remain stationary and use a computer or other standard office equipment, such as a printer or copy machine, for an extensive period of time each day. Must be able to read, prepare emails, and produce documents and spreadsheets. Must be able to move within the office and access file cabinets or supplies, as needed. Must be able to communicate and exchange accurate information with employees at all levels on a daily basis.
Annual Base Salary Range: $100,000 - $150,000
This is the pay range for a high-cost labor market; if hired in another region, there will be a difference in pay range*.* We offer a competitive compensation package plus a benefits and equity program, when applicable. Individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.