Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
This role is strictly for experienced backend business operations leaders within DTC/e-commerce environments.
Our client is a fast-growing direct-to-consumer e-commerce brand in the home comfort space, focused on delivering high-quality fleece products to customers worldwide. The brand is scaling rapidly and is now looking for a strong operator to stabilize and optimize its backend operations.
We are hiring a Head of Business Operations to bring structure, clarity, and execution to the company’s core operations.
This is a hands-on leadership role for someone who has worked in fast-moving DTC environments and knows how to fix messy systems, streamline workflows, and keep operations running reliably at scale. You will focus on building operational foundations, improving execution across teams, and reducing day-to-day firefighting for the founders.
Requirements
Ideally, 7–10 years of total work experience in a fast-paced, unstructured environment
DTC e-commerce operations with physical products is required; exposure to 8+ figure businesses is strongly preferred
Strong understanding of Shopify and backend workflows
Experience managing remote teams across multiple functions
Track record of improving or rebuilding messy operational systems
Highly structured thinker with strong execution focus
Excellent written and spoken English
Strong ownership mindset with bias toward action
Able to simplify complexity and drive clarity
Additional Notes
Benefits