Agency
Dept of Health and Human Services
Division
J. Iverson Riddle Developmental Center
Job Classification Title
Human Services Provider Prog Coord II (NS)
Position Number
Grade
NC09
About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.
Description of Work
The Human Services Provider Program Coordinator II serves as the Qualified Intellectual Disabilities Professional (QIDP) within the habilitation services to a specific caseload of residents within the facility. The QIDP is responsible for facilitating the development of the Person Centered Plans (PCP) for each of the residents on his/her caseload and is responsible for supervising the implementation of this treatment plan across three shifts of staff and a variety of daily environments. For residents in the process of transitioning to community based living arrangements, the QIDP is responsible for facilitating the development of and follow-up to the transition plan. This includes ensuring all necessary supports and training are provided prior to discharge.
The QIDP is responsible for supervision of the Home Manager assigned to the home and for overall management of the home and all trainer staff working in the home. The QIDP also supervises an Office Assistant as assigned to their home.
Knowledge Skills and Abilities/Management Preferences
As of 2/1/26, the new salary range:
Salary Range: $41,206.00 - $72,113.00
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs )/Management Preferences are not required. Applicants who possess the following skills are preferred:
Documented supervisory experience.
Thorough knowledge of the concepts, practices and techniques of the field of intellectual and other developmental disabilities.
Documented skills in individualized educational planning, and/ or individual service planning and outcome documentation.
Experience managing and supervising the operation of a residential unit and developing cooperative working relationships with the residents, families, staff and communities.
Experience coordinating professionals, para-professional and direct support staff in the development, implementation, and evaluation of person-centered services.
This Position Is Designated As Mandatory And Must Report Or Stay Over During Adverse Weather Events.
We will be recruiting for multiple positions with this post. Your application will be considered for all noted open positions.
These positions are 2nd shift and are entitled to 20% evening shift premium.
Shift Hours: 8 hour days, Mid shift, 12:00p - 9:00p, Monday – Friday including flexibility as needed.
About J. Iverson Riddle Developmental Center:
The J. Iverson Riddle Developmental Center in Morganton, North Carolina is an ICF certified facility for individuals with intellectual disabilities. We provide comprehensive residential care to citizens from 37 counties in the western portion of the state. JIRDC is a caring community where professionals work with people of various ages, cognitive, & functional abilities.
The J. Iverson Riddle Developmental Center is located just an hour from the Queen City of Charlotte, home of the Carolina Panthers and the City of Asheville, home to the world renowned Biltmore Estate and Grove Park Inn. Our facility sits on one of the most picturesque properties in Burke County. We are nestled at the foot of the Blue Ridge and South Mountains and just minutes from beautiful Lake James. Nearby Pisgah National Forest offers outdoor adventure and fun for the whole family.
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/.
Positions in the Division of State Operated Healthcare Facilities shall be subject to pre-employment drug testing and criminal record background checks. Also, the use of tobacco products of any kind including vapor products are prohibited from our campuses. All employees are required to adhere to the facility's Vaccination Policy.
DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved. We invite all potential applicants to apply for positions for which they may be qualified.
Application Process
Be sure to complete the application in its entirety. Resumes will not be accepted in lieu of completing this application.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.
Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degrees must be received from appropriately accredited institutions. Transcripts and degree evaluations may be uploaded with your application. The State of North Carolina/Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, degree evaluations and cover letters may be uploaded with your application.
Veteran’s and National Guard Preference
Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment, DHHS will ensure that people with disabilities, or known limitations covered by the PWFA, are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
If there are any questions about this posting, please contact Talent Acquisition at talentacquisition@dhhs.nc.gov. Resumes will not be accepted in lieu of completing this application.
Minimum Education and Experience
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
Bachelor’s degree in a human services or related field from an appropriately accredited institution and two years of experience providing professional or direct services (either paid or volunteer) in a setting that serves individuals with disabilities.
EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Recruiter:
Meganna Gentle Benner
Email: