Sr. Solutions Engineer, Evaluation Services

What you'll need:

• 5+ years of experience in technical support, solutions engineering, or developer relations with a focus on APIs and partner integrations
• Proven track record of working alongside Technical Account Managers and cross-functional teams to deliver successful partner outcomes in a fast-paced environment
• Strong proficiency with REST APIs, WebSockets, JSON, OAuth, and API debugging tools (Postman, curl, browser developer tools, network analyzers)
• Hands-on experience with TypeScript/JavaScript, Python, or similar languages for scripting, debugging, and building reference implementations
• Demonstrated ability to work directly with partner engineering teams — reviewing code, pair debugging, and guiding architectural decisions
• Excellent troubleshooting skills with the ability to analyze logs, trace API calls, and isolate issues across distributed systems under pressure
• High quality standards with attention to detail in documentation, communication, and technical deliverables
• Ability to think on your feet and adapt quickly when priorities shift or unexpected issues arise
• Outstanding written and verbal communication skills with the ability to translate complex technical concepts for both technical and non-technical audiences
• Self-starter who thrives in ambiguity and can manage multiple high-priority partner engagements simultaneously

Bonus points for:

• Experience with trading platforms, fintech, or capital markets technology
• Familiarity with React, Node.js, or full-stack TypeScript development
• Background in developer experience (DevEx), developer advocacy, or technical evangelism
• Experience with API documentation tools (Swagger/OpenAPI, ReadMe, or similar)
• Prior experience supporting enterprise or B2B partner integrations
• Passion for futures, derivatives, and trading technologies is a strong plus

Compensation:

The salary range for this role will be $80,000.00 - $100,000.00 USD. In addition, this position will also receive an annual target bonus of 12%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%).

Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 18 days per year (some positions may qualify for more) plus seven paid holidays.

Location:

This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin.

Hybrid:

For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.