Senior Group Sales Manager

• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develops relationships within community to strengthen and expand customer base for sales opportunities.
• Provides excellent customer sales service in order to grow share of the account.
• Manages and develops relationships with key internal and external stakeholders.

 Additional Responsibilities

• Utilizes intranet for resources, templates, and information.
• Participates in site visits.
• Develops and facilitates execution of contracts as required.
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
• Executes the brand’s Customer Service Standards and property’s Brand Standards through the sales process.
• Work with Director of Sales and other members of team to ensure adequate coverage of the Sales Department. Field unsolicited leads as allocated.
• Coordinate all details of bookings from these accounts with the assistance of Sales Assistant.
• Work to achieve annual budgetary goals with respect to occupancy and revenue in group segment. Achieve monthly and annual quotas.
• Manage relationships with accounts and ensure that all information/history in daylight is current and accurate.

Secondary Job Functions:

• Continually update Delphi database with contact information.
• Assist Director of Sales with development of sales strategies and planning
• Assist with preparation of annual rooms’ budget and marketing plan.
• Act as a backup sales resource in any capacity including handling leisure and corporate business travel reservations when needed.

QUALIFICATIONS

• Required: proven track record in sales within the luxury hospitality industry (Midwest and/or Southeast market experience)
• Required: in-person attendance at least 3 days a week, showcasing dedication to fostering strong partnerships.
• Required: 5 days a week onsite role based in Newport Beach, CA
• Hotel operations background.
• Ability to travel and work independently.
• Capable of planning and executing sales trips (local, domestic, international) including detailed follow through.
• Professional appearance & demeanor.
• Strong client/guest service skills.
• Working knowledge of reservations and sales & catering systems.
• Ability to portray the hotel as the unique hotel that it is.
• Ability to make verbal and written presentations to both large and small groups
• Pre-opening sales and operations experience.
• Knowledge of Delphi, Opera and Microsoft Office software.
• Familiar with travel throughout key US cities.
• Knowledge of (high-end) industry publications, general marketing and public relations skills.

PHYSICAL REQUIREMENTS

Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Requires grasping, writing, standing, sitting, walking, repetitive motions, talking, listening and hearing ability and visual acuity.

The pay scale for Senior Sales Manager, (Market or Segment) is $88,000-$90,000. The pay scale is the base salary or hourly wage range, exclusive of incentive pay such as commissions, piece rates, gratuities, and the like, that Montage reasonably expects to pay for the position. Please let us know if you have any questions.

In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.