At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application.
We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes.
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At Montage, It’s All Because of YOU!
Assistant Director of Banquets
Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage Palmetto Bluff, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility — join us.
Your Leadership
Assist with overseeing the daily operation of the Banquet department, including recruiting, scheduling, staffing, train, and supervision of all staff
Act as a liaison for the hotel and serving as the point of contact for clients during their event
Execute banquet and meeting functions as directed according to BEO’s (Banquet Event Order), function timeliness and group resumes
Assist with developing and maintaining all policies, training manuals, procedures, and quality standards within the department
Organize and conduct daily pre-shifts; that includes storage space and inventory management
Assist with managing, in conjunction with the Executive Steward, the inventory, control and breakage/loss reduction of china, glass, and silver as it relates to function and banquet services
Assist with providing daily support and guidance to Banquet Associates as well as monitoring job performance to ensure a successful meeting/banquet experience for the guest
Work with all other departments to execute client events and meetings
Work collaboratively with Meetings & Events and Culinary to ensure flawless execution of events
Maintain high standards of service excellence, food quality, and presentation, ensuring consistency and adherence to brand standards
Conduct regular inspections of equipment, and amenities to ensure cleanliness, safety, and functionality
Inspect and oversee the cleanliness and maintenance of all function spaces, public areas, and service areas on banquet levels
Ensure the department abides by all safety and sanitation policies
Perform additional duties as assigned that may be outside the scope of duties, based on business needs
About You
You are passionate about banquets operations
You are exceptional in leading a team
You have the ability to work independently or as part of a team
You have the ability to prioritize and organize work assignments, multi-task
You are passionate about providing exceptional service and creating memorable moments
You are open to learning, developing, and growing both yourself, personally, and helping others do the same
You are trustworthy and have integrity
Must Haves
Prior Banquet supervisory or management experience
Excellent verbal and written communication skills
Proven success in customer service and guest recovery
Ability to supervise subordinate staff, including, but not limited to, assignment duties, motivating and mentoring, as well as evaluating service and taking disciplinary action when necessary
Ability to handle multiple priorities in a results-oriented environment, continuing to deliver quality service and consistently meet deadlines
Microsoft Office products; Word, Excel, PowerPoint, and Outlook
Embrace Technology – continually learn, adapt, and master to new operating system
Knowledge of food and alcoholic beverages required
Ability to work a flexible schedule including weekends and holidays
Luxury hotel experience, a plus
You will Enjoy
DTO (Discretionary Time Off)
Healthcare benefits
Health Savings Account and Flexible Spending Accounts
401 [k] retirement plan with company matching, fully vested, and loan option
Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
Daily Pay Incentive Opportunity
Fertility & Family Forming Assistance
Parental leave pay differential
Pet Insurance
Hotel discounts
Free meals
Fitness & wellness discounts
LinkedIn Learning membership
Hearts of Montage community engagement
Associate’s events throughout the year
Physical Requirements
Grasping, holding, sitting, walking, repetitive motions, bending over
Ability to stand and exercise mobility for extended periods of time during your scheduled shift
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
Ability to push and pull food serving equipment and carts weighing up to 200 pounds on a semi - regular basis
At Montage, we want every guest and every associate to feel that they belong. To be seen, to be recognized, and to feel our gratitude. In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or an accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.
In the United States we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.