If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
An important part of the patient care team, an MOA consistently exhibits the core principles of patient- and family-centered care. The Medical Office Assistant works closely with patients and families, management, staff and clinicians and is responsible for the success of all front desk functions in the ambulatory/clinic site. Common duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal. Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values.
Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.
A Brief Overview
An important part of the patient care team, an MOA consistently exhibits the core principles of patient- and family-centered care. The Medical Office Assistant works closely with patients and families, management, staff and clinicians and is responsible for the success of all front desk functions in the ambulatory/clinic site. Common duties of this position include answering the phone, triaging patient calls, registering patients in the EMR, preparation of chart contents, records retrieval and filing, collecting payments from responsible party, and assisting patients with the patient portal. Models appropriate behavior as exemplified in the The Methodist Mission, Vision and Values.
What you will do
Education/Formal Training Requirements
Work Experience Requirements
Licenses and Certifications Requirements
Knowledge, Skills and Abilities
Supervision Provided by this Position
Physical Demands
Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.
Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.