Hours of Work :

Days Of Week :

Work Shift :

Job Description :

Your Job:
The Office Manger will supervise the daily operations of the facility to ensure a smooth, efficient operations process is carried out daily. You will work closely with Physicians to ensure that quality patient care is maintained.

DUTIES AND RESPONSIBILITIES (THIS LIST MAY NOT INCLUDE ALL OF THE DUTIES ASSIGNED)

Supervise and perform front end revenue cycle workflows to achieve key practice indicators for practice revenue cycle, including but not limited to the management of provider performance against MMG initiatives

Round with staff at assigned practice daily; ensure assigned practice maintain MMG standards of performance for huddles, staff meetings, and one on one meetings, supporting employee engagement and employee development goals

Ensure assigned practice maintain MMG standards for practice performance meetings and operating reports

Coordinate with MMG leadership in the initial preparation and development of an annual operating budget and monitor performance to budget Manage and oversee the business affairs of assigned practice

Utilize data to make informed decisions on practice operations and to provide updates to MMG leadership

Manage and report to Supervisor the patient experience and access at assigned practice

Hire, train, monitor and retain staff

Monitor performance of direct reports continually, provide additional training as needed, and conduct annual performance evaluations for direct reports

Manage work schedules and ensure appropriate staffing

Supervise the management of inventory for medications and medical equipment and organize for resupply and maintenance

Manage security and occupational health and safety at assigned practice

Interact with patients and assist in patient complaint resolution; manage patient grievances per MMG policy

Partner with providers to achieve performance metrics

Collaborate with providers to develop business strategies and patient services

Support MMG in the recruitment and onboarding of Providers.

Assist in carrying out short and long-term practice growth strategies

Model leadership behaviors that support mission and goals of organization.

Lead practice-based committees for assigned practice to engage staff in operational decisions

EDUCATION, EXPERIENCE AND SKILLS

Bachelors degree in health care administration, public health, health information management or business administration is preferred. Three years of experience in a position with supervisory responsibilities preferred.