Lead Product Manager- Technical - CI/CD Infra & SCM

Role & Responsibilities
• Define and prioritize the product roadmap for CI/CD infrastructure and SCM platforms, aligned to DevFlow’s annual strategic plan and Mastercard’s engineering priorities.
• Build strong, ongoing partnerships with engineering teams across the organization. Establish regular engagement channels — feedback sessions, office hours, design reviews, and co-creation workshops — to ensure the voice of the customer continuously shapes the product direction.
• Invest in platform capabilities with the widest reach and impact. When a strategic initiative requires tailored support, evaluate it thoughtfully and ensure the approach remains sustainable.
• Ensure problems are clearly defined and well understood before committing engineering effort — translating infrastructure challenges into precise product requirements and measurable outcomes.
• Partner with engineering, architecture, SRE, security, and cloud infrastructure teams to deliver platform initiatives on time and within scope.
• Drive platform health KPIs — uptime, throughput, runner availability, capacity utilization, and license efficiency — and use data to guide investment decisions.
• Coordinate across Cloud DevEx, TestFlow, BuildersHub, MKS, and BizOps to ensure platform connectivity and interoperability.
• Champion DevOps principles and best practices. When a request would compromise platform integrity or sustainability, propose thoughtful alternatives that earn stakeholder confidence.
• Maintain a healthy, prioritized backlog that meets Mastercard’s backlog quality KPIs — ensuring items are clearly defined, appropriately refined, and in a ready state, so the team can execute with confidence and predictability.
• Communicate platform value, delivery progress, and risk clearly to both engineering audiences and senior leadership.

All About You
• 10+ years of product management experience — with at least 4 years focused on infrastructure, platform, or developer tooling products. You’ve owned a roadmap end-to-end, managed a backlog through discovery and delivery, aligned stakeholders across competing priorities, and made trade-offs that held up over time.
• Customer-first mindset — you lead with empathy and curiosity. You synthesize patterns across many customer conversations, get to the root of problems, and articulate insights back to users in a way that reveals needs they hadn’t yet put into words.
• Strong understanding of the software development lifecycle — you know how code moves from commit to production: source control, branching strategies, continuous integration, automated testing, artifact management, deployment orchestration, and release management. You understand how each stage connects and where infrastructure reliability has the greatest impact on developer velocity.
• Technical fluency in CI/CD infrastructure — you understand controller/agent architectures, runner fleet management, capacity planning, and high-availability patterns. You use this fluency to ask better questions and evaluate trade-offs.
• Grounded in DevOps principles — you understand the “why” behind CI/CD best practices and can guide stakeholders toward approaches that are sound, sustainable, and aligned with industry standards.
• Adaptable and resilient — you’re comfortable with ambiguity, adjust your approach as you learn, and bring clarity to complex, evolving situations.
• Strong communicator — you articulate platform value to engineering audiences and translate infrastructure decisions into language that leadership can act on.

Preferred Qualifications
• Experience with enterprise SCM migration (e.g., Bitbucket to GitHub), including automation, permission mapping, and integration rewiring.
• Experience operating GitHub Actions self-hosted runners on Kubernetes across multi-cloud environments.
• Familiarity with Jenkins HA/HS (CloudBees or equivalent) in production.
• Exposure to Infrastructure as Code (Terraform, Helm) and cloud-native deployment strategies.
• Experience with observability tooling (Prometheus, Grafana, ELK) for platform monitoring.
• Understanding of container orchestration (Docker, Kubernetes) and multi-cloud runner provisioning.
• Prior experience leading or mentoring other product managers.
• Relevant certifications: CSPO, SAFe, Pragmatic Institute, AWS/Azure Solutions Architect, CKA, or similar.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

O'Fallon, Missouri: $130,000 - $221,000 USD