Associate Director, Commercial Learning Services, Strategic Business Partner

• Analyze learning metrics and learner data to assess effectiveness and improve programs.
• Measure engagement, learning outcomes, and business impact.
• Ensure training leads to qualified, ready employees.

Agile Project & Portfolio Management

• Lead learning initiatives using agile or iterative approaches to deliver rapid value.
• Develop project charters, statements of work, and design templates.
• Curate relevant resources and develop bite-sized, just-in-time learning modules.
• Handle timelines, priorities, and stakeholder communications.
• Evaluate learning outcomes and share insights with business partners.

Collaboration & Stakeholder Engagement

• Work cross-functionally with internal teams, global partners, vendors, SMEs, and reviewers to ensure alignment.
• Represent CLS in business partner relationships and oversee training administration and assignment.
• Influence governance and leadership to adopt optimal learning approaches.
• Collect feedback to find opportunities for improvement.
• Develop a collaborative environment that encourages innovation and inclusion.

Basic Qualifications

• Bachelor’s degree

• 5+ years in strategic learning and development (ADDIE) or tech

• Qualified applicants must be authorized to work in the United States on a full-time basis. Lilly will not provide support for or sponsor work authorization or visas for this role, including but not limited to

• F-1 CPT, F-1 OPT, F-1 STEM OPT, J-1, H-1B, TN, O-1, E-3, H-1B1, or L-1.

Preferred Qualifications

• 2+ years designing and delivering training across platforms (virtual, in-person, webcast)
• Master’s degree in Instructional Systems Technology, Performance Technology, Adult Learning, or related field
• Demonstrated learning agility and ability to bring innovation from external sources
• Consistent track record to influence and partner across functions and levels
• Experience with agile content development and global collaboration
• Experience leading teams to deliver learning projects
• Familiarity with Sales, Marketing, and Medical functions
• Experience measuring engagement, learning outcomes, and business impact
• Experience using AI-powered platforms for adaptive learning, personalized content, and automation of learning processes
• Proficiency with LMS, authoring tools (Articulate 360, Captivate), video tools, and emerging technologies such as VR/AR

Additional Information:

• Travel 0-10 %. This position is based in Indianapolis, IN

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location. The anticipated wage for this position is

$127,500 - $187,000

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

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