Job Description Summary
The House Calls Advanced Practice Provider (APP) is responsible for complex clinical management of patients in a home setting. An advocate for the patient, the APP will provide total care for the patient in collaboration with the House Calls Medical Director and leadership team. The APP will ensure that timely, patient-centered, appropriate evidence-based medicine is provided.
How will you make an impact & Requirements
Essential Duties and Responsibilities
- Provides clinical medical management to meet patient needs and prevent unnecessary Emergency Department utilization when appropriate. In home services include but are not limited to: IV hydration/antibiotic therapy, nebulizer treatments, wound care, and injections, and utilization of mobile diagnostics as indicated.
- Participates in the on-call rotation providing after hours telephonic support to patients (approximately 6-10 shifts/year)
- Ensures all pertinent and active medical conditions are documented in the electronic medical record in a timely manner, consistent with MPG policy, and in a compliant manner with CMS and other insurance carriers.
- Will address outstanding Quality Measures and HCCs as applicable to meet or exceed all quality goals. The APP will complete all documentation and billing in a timely manner, per protocol. Responsible for other duties as assigned.
- Exhibits strong clinical skills to improve patient care for an aging, adult population; as well as excellent interpersonal relationship skills in interpreting and communicating health care information to the patient and family.
- Accountable for identifying patients needing additional assistance and making referrals to home health, social services, behavioral health, skilled nursing and other available community resources, when needed and appropriate.
- Attends and participates in interdisciplinary meetings as requested to improve patient clinical outcomes.
Competencies - To perform the job successfully, an individual should demonstrate the following competencies:
- Compassion - The responsibility to put a patient's or person's interests first, including the duty not to harm, deliver proper care, and maintain confidentiality.
- Compliance - Employee has satisfactory completed employers required compliance training. Employee is able to demonstrate an understanding of employers Code of Conduct.
- Communication - Expressing ideas effectively in individual and group situations (including nonverbal communication); adjusting language or terminology to the characteristics and needs of the audience. Good listening skills.
- Dependability - Meets commitments, deadlines, work independently,
- Integrity - Maintaining and promoting social, ethical, and organizational norms is conducting internal and external business activities.
- Patient Service Orientation - Proactively developing patient/customer relations by making efforts to listen and understand the patient and their needs (both internal and external); anticipating and providing solutions to patient needs; giving high priority to patient satisfaction. Ensures appropriate follow up and is their advocate in determining solutions.
- Education and/or Experience - Completion of master's degree in nursing.
Computer Skills - To perform this job successfully, an individual should have knowledge and experience with documentation in electronic health records and healthcare related communication platforms.
Certificates, Licenses, Registrations - Advanced Registered Nurse Practitioner
Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance and talk or hear. The employee is frequently required to sit. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In Home patient visits is a requirement of this position. While performing the duties of this Job, the employee is exposed to outside weather conditions and patient's home environment.
