Senior Director of SMB Account Executives

KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents for over 15 years. We're pioneering a new era of security. AI-powered since 2016. And market-leading since day one.

Our HRM+ combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. We help organizations understand, measure, and reduce human risk across their entire workforce, defending against, deepfakes, and emerging AI-powered threats.

We believe that protecting organizations from cyberthreats and creating a positive environmental impact go hand in hand. True resilience is collective, it requires us to protect our people, our data, and our planet.

Arlington positions open to candidates located in the Washington, DC area.

The Senior Director of Sales is responsible for managing, monitoring, coaching, and training a team of SMB Account Executive Directors and SMB Account Executives. This position will make a direct impact on KnowBe4 strategic success by driving the revenue-generating activities and identifying opportunities to improve sales techniques that increase productivity.

Responsibilities:

• Monitor team and subordinate SMB employee statistics
• Partner with the Director of Training to set up training for Account Executives who need coaching and implement strategy to improve their sales performance and efficiency.
• Ensure SMB Directors are effectively assisting their subordinates in managing accurate pipelines and exceeding their sales goals
• Assist with the recruitment of additional personnel
• Conduct bi-monthly pipeline reviews with your Directors
• Meet/exceed overall revenue objectives for the SMB Account Executive Area
• Maintain accurate reporting and pipeline management
• Ensure accurate forecasting is provided to sales leadership team
• Provide genuine recommendations as to the hiring, firing, promotion, and discipline of subordinate employees to which the Company gives significant weigh

Minimum Qualifications:

• Proven experience successfully running a sales organization and or territory
• Experience managing a SaaS sales force and/or managing a sales force in the IT Security space (exceeding quota on a consistent basis)
• Experience with Salesforce is a plus
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)