Office Clerk

• Enter paper applications into FDE
• Batch, scan, and index documents (claims, underwriting, policy administration, policy delivery receipts) into the imaging system.
• Review Imaging Control Reports and ensure compliance with retention policies.
• Manage incoming email and mail: distribute, print, file, and process according to procedures.
• Prepare and ship outgoing mail for customers, agents, and Home Office.
• Follow company document retention policies, including shredding, storage, and imaging timelines.

District & Agent Support

• Maintain secure and organized district office and supply room.
• Order and manage office supplies, company forms, and postage.
• Manage Premium Receipt Books: request, print, and mail to customers or agents as needed.
• Provide general support to District Manager and staff.
• Assist with additional tasks or initiatives as assigned to support the business needs.

Equipment & Facilities

• Submit and track service requests for office equipment.
• Ensure adequate supply levels are maintained through centralized ordering systems.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: Minimum of 1+ years of administrative, office, or customer service experience required; prior insurance or financial services experience preferred.
• Skills:
  • Strong organizational, time management, and multitasking skills.
  • Excellent verbal and written communication skills.
  • Ability to manage financial transactions with accuracy and accountability.
  • Proficient in MS Outlook, Excel, Word, and Salesforce (preferred).
  • Strong customer service mindset with the ability and strong willingness to assist both clients and internal staff.

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.