Title:
Knowledge Manager II
Job Posting Description
Belong. Connect. Grow. with KBR!
KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.
Why Join Us?
Innovative Projects: KBR’s work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
Key Responsibilities:
KBR seeks a Knowledge Manager to support the CAPE Joint Data Support (JDS) Division. CAPE JDS is a multi-source funded and OSD CAPE managed organization responsible for identifying, collecting, developing, analyzing, managing, and disseminating historical, current, and future years U.S. and Non-U.S. forces inventory, capabilities, and deployment data (including planning, programming, and acquisition data) supporting collaborative study teams guided by the Analysis Working Group (AWG). JDS develops standardized data products and analytic tools to support Joint analytic efforts focused on Senior Leader decision support. Additionally, JDS supports AWG led SCI/SAP/SAR studies and analyses.
The Knowledge Manager focuses on providing direct support and relevant subject matter expertise to priority DOW studies through the curation of strategic analysis products, tools, and data that can be obtained by Department analysts in outward facing knowledge management tools to increase collaboration and reduce redundancy.
The contractor shall:
• Provide resources to targeted high-priority studies that priority study analysts require to efficiently execute their analyses.
• Collect, employ, and store metadata and details of all priority DOW studies; ensure appropriate metadata capture and organization to facilitate efficient and logical study discoverability.
• Analyze feedback and metadata signals from internal customer relationship manager to improve support processes, implement improvements, and measure effectiveness.
• Create and maintain database of historical and current DOW studies including detailed information on the study’s aim, tools leveraged, analysts involved, results/outcomes, etc.
In addition, the contractor shall:
• Collect, compile, and analyze customer feedback monthly to improve quality of all product/service offerings and overall customer satisfaction.
• Monitor and evaluate internal data signals and customer feedback weekly to improve support processes, implement improvements, and measure effectiveness.
• Work with JDS product and support teams to develop and implement product/service improvement strategies.
Work Environment:
Location: On-site
Travel Requirements: Minimal 0-20%
Working Hours: Standard
Qualifications:
Required:
Top Secret Clearance
BA Degree
Eight years of knowledge/content management
Eight years of experience administrative experience in at least two (2) of the following areas:
• Administrative Support: Expertise in executive customer service,
administrative support, scheduling, project management, relationship building, and communication.
• Content Management: Expertise in content creation/curation, strategic writing/communication, copy writing, marketing, and DoW access control.
• Knowledge Management: Expertise in change management, data analysis/management, large-scale content curation/management, and DOD business/content processes. Additionally, candidate must have demonstrated expertise in SQL.
Desired:
Scheduled Weekly Hours:
40hrs
Basic Compensation:
The offered rate will be based on the selected candidate’s knowledge, skills, abilities and/or experience and in consideration of internal parity.
Additional Compensation:
KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.
Ready to Make a Difference?
If you’re excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision.
Belong, Connect and Grow at KBR
At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team’s philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver – Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.