The Assistant Director of Ivy Cares and Disability Support Services provides comprehensive, student-centered support through a holistic case management approach that addresses both academic and non-academic barriers to student success. This role designs and implements accommodations for students with documented accessibility needs while also connecting students to essential campus and community resources.
The position involves working closely with students to identify challenges, develop individualized support plans, and empower self-advocacy. The Assistant Director collaborates with faculty and staff to ensure appropriate implementation of accommodations and promotes inclusive practices that support student persistence, retention, and overall well-being.
In addition, this role supports students facing personal, financial, and social challenges through non-clinical crisis intervention and resource navigation. The Assistant Director advises and supports special populations, including historically underserved and underrepresented students, first-generation students, and low-income students, ensuring equitable access to opportunities and services.
The role also includes utilizing data and system reporting to assess program effectiveness, inform decision-making, and contribute to continuous improvement efforts.
Salary range: $46,000 - $50,000 (based on education and experience)
MAJOR RESPONSIBILITIES:
Coordinate, implement, and monitor accommodations and support services for students in alignment with applicable federal regulations, including Section 504 of the Rehabilitation Act and the Americans with Disabilities Act.
Review documentation and determine appropriate, reasonable accommodations based on individual student needs.
Meet with students to conduct intake, develop individualized support plans, and monitor progress toward academic and personal goals.
Provide ongoing case management support that promotes student retention, persistence, and success.
Serve as an advocate and liaison for students, supporting communication and collaboration with faculty, staff, and external partners.
Support faculty in understanding and implementing accommodations and inclusive practices.
Facilitate student access to campus and community resources, including basic needs support, mental health resources, and academic assistance.
Assist students in developing self-advocacy skills and navigating institutional systems.
Provide non-clinical crisis intervention and support for students experiencing personal or situational challenges.
Train and support students in the use of assistive technology and other accessibility tools.
Build and maintain strong relationships with community agencies and campus partners.
Assist in the development and coordination of programs and initiatives that increase student access to resources.
Support faculty and staff in identifying and responding to student needs.
Contribute to the assessment, evaluation, and continuous improvement of programs and services through data collection and analysis.
Foster an inclusive, supportive environment where all students feel valued, respected, and empowered.
This is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted in accordance with FERPA, applicable regulations, and professional standards.
MINIMUM QUALIFICATIONS:
Bachelor’s degree in Social Work, Higher Education, Secondary Education, College Student Personnel, or a related field required
One to two years of experience in a related field
Strong verbal and written communication skills
Proficiency in administrative and computer systems
Ability to remain composed and effective in high-stress or complex situations
Ability to work collaboratively in a team environment
Strong interpersonal skills with the ability to build partnerships across campus and within the community
Demonstrated commitment to fostering an inclusive environment that reflects the diversity of the student population
Proudly named a Louisville Business First's 2025 Best Places to Work - Ivy Tech Community College, Sellersburg.
Ivy Tech is committed to supporting the well-being, growth, and financial security of our full-time faculty and staff. Our comprehensive benefits package includes:
Health & Wellness
Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
Retirement & Financial Security
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Educational Benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Work‑Life Balance
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Additional Perks
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services
Ivy Tech is proud to offer benefits that support your health, your family, and your future—because when our employees thrive, our students and communities thrive too. For more information on Ivy Tech Benefits, visit https://careers.ivytech.edu/benefits.
Note: Employees who re-hire with the College within 180 days of leaving a full-time position with the College may be eligible for additional benefits depending on their bridged seniority date.
Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.