Job Summary:
As a Customer Solutions Specialist in the Solutions Center, you are our IGS energy brand champions! You will be building customer connections to support our residential commodity business by fostering customer loyalty and delivering excellent service during every customer interaction. We’re asking that you must have flexibility to work Monday – Friday 11:00am to 8:00pm and rotating Saturdays 9:00am to 3:00pm.
Primary Responsibilities:
Required Skills:
Minimum Education and Experience:
High school diploma or equivalent.
2 years’ experience in a customer facing environment preferred.
Work Authorization: Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.
Salary Range:
$34,370.00 - $51,560.00
*This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.
This role is also eligible for an annual incentive plan based on company performance, as well as team or individual incentives.
Our employees are our most valuable asset. That’s why at IGS, we are committed to offering a holistic benefit program that allows employees to stay healthy, feel secure, and maintain flexibility in their wellbeing journey.
Healthcare Essentials: Comprehensive coverage including medical (plus free telehealth), dental, vision, and employer health savings account contributions.
Mental Wellbeing: Robust support through Headspace and free mental healthcare visits for you and your dependents.
Family Planning Support: Extensive assistance with Maven, paid family and caregiver leave, and fertility, adoption, and surrogacy services.
Financial Readiness: Strong financial foundation with a 401(k) plan, company match, and access to financial wellbeing tools.
Work-Life Balance: Paid time off, tuition reimbursement, paid leaves, employee hardship fund, and a wide range of additional perks.
It is the policy of IGS Energy to ensure equal employment opportunity in accordance with all applicable federal and state regulations and guidelines. Employment discrimination against employees and applicants due to race, color, religion, sex (including sexual harassment), national origin, disability, age, sexual orientation, gender identity, military status, and veteran status or other legally protected class under applicable law is prohibited. If you require a reasonable accommodation to complete any part of the application or interview process, please contact HRLOA@igs.com.