We are seeking a senior Program Manager / PMO Lead to oversee a complex enterprise IT support environment focused on strategy execution, governance, portfolio coordination, and operational improvement. This role operates in a large, regulated organization with multiple stakeholder groups, competing priorities, and a mix of strategic planning, program oversight, and cross-functional execution.
This leader will own integrated program management across several workstreams and serve as the primary point of coordination for planning, delivery, risk management, reporting, and quality. The role is suited for someone who can operate at both the strategic and execution levels, align business and technology stakeholders, and bring structure, discipline, and follow-through to complex initiatives.
Job Location
Hybrid, with periodic onsite support as needed in Baltimore, Maryland
What You’ll Be Doing
• Lead an integrated PMO supporting enterprise IT initiatives spanning strategy, governance, modernization, communications, and operational improvement
• Manage program planning, schedules, dependencies, risks, issues, and quality across multiple concurrent workstreams
• Serve as the primary interface for senior stakeholders and coordinate decisions, priorities, and actions across business and technical teams
• Establish and run meeting cadences, governance forums, status reporting, and action tracking to support timely decision-making
• Drive development of roadmaps, plans, briefings, reports, and other management artifacts that support program execution
• Integrate Agile delivery practices into program oversight, including sprint planning support, backlog visibility, and cross-team coordination
• Oversee performance tracking and reporting, including progress against milestones, delivery commitments, and operational objectives
• Support continuous improvement of PMO processes, governance structures, and delivery controls in a fast-moving environment
What You Must Have
• Bachelor’s degree in information technology, business, public administration, or a related field
• PMP certification
• 10+ years of program or project management experience supporting enterprise IT initiatives
• 5+ years leading a PMO or integrated program management function across multiple workstreams
Preferred Qualifications
• Master’s degree in a related field
• SAFe Program Consultant (SPC), PMI-ACP, or similar Agile program-level certification
• 5+ Experience supporting programs that involve cross-functional coordination among business, technical, and operational stakeholders
• 5+ years of experience managing enterprise-level risks, issues, schedules, dependencies, and executive reporting
Working at ICF
ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.
Candidate AI Usage Policy
At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.
However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$144,381.00 - $245,448.00
Maryland Client Office (MD88)