Operations Director

Operations Director

Position Summary:

The Operations Director at I Can Do That! Performing Arts Center will be a visionary leader who ensures operational excellence and inspires a positive, growth-oriented internal culture. At ICDT!, the strength of our team and the empowerment of our community starts from within. The ideal person for this role loves managing and supporting a team of people, and thrives in a fast-paced and ever-changing environment and approaches it with flexibility, adaptability, and positivity. This role requires a leader who embraces collaboration, fosters innovation, and nurtures a culture of continuous improvement. Working closely with our Leadership Team, the Operations Director will optimize systems, nurture employee growth, and ensure that every project, program, and initiative is executed precisely through teamwork and collaboration. This leader will play a pivotal role in creating a high-performing team that thrives on excellence, shared purpose, dedication, and creating lasting impact. Ideally this person will also have a background in theatre, to ensure organizational understanding and comprehension. As this is a complex environment, there will be an extended onboarding period where you will train as an Operations Team Member to understand the needs of the organization prior to moving into managing the team.

Key Responsibilities:

Team Management and Support:

• Supervise and support the Operations Team, fostering a collaborative and creative culture that encourages continuous improvement.
• Manage our other Operations Team Members and their projects, ensuring that all operational processes run smoothly.
• Oversee staff schedules and performance evaluations and encourage staff to embrace a growth mindset.
• Assist with recruitment, onboarding, and staff development of the Operations Team, ensuring alignment with the company’s mission and values.
• Encourage and navigate an ever-changing landscape with flexibility and positivity, in our fast-paced continuously growing company

Operations/Project Management:

• Lead and manage multiple projects, ensuring timely delivery, adherence to budgets, and high-quality outcomes.
• Define project scope, goals, and deliverables in collaboration with the Leadership Team.
• Monitor and report on project progress, identifying potential issues and implementing solutions with the guidance of the Leadership Team.
• Ensure clear communication and collaboration throughout the project lifecycle for all involved parties.
• Conduct post-project evaluations to identify successes, lessons learned, and areas for improvement.