HP-on-HP Leader for Technology & Innovation Organization
Description -
Key Responsibilities
Customer Zero & Product Leadership
Own the Customer Zero strategy for TIO products, positioning HP as a reference customer for Better Together, HP IQ, and enterprise business solutions.
Represent HP’s internal business needs as a lead customer voice in product planning, prioritization, and release decisions.
Partner with product management teams to influence roadmaps, feature validation, and quality readiness using real‑world enterprise usage.
Drive value hypothesis definition, validation, and measurement for new product capabilities, including AI‑enabled experiences.
Software Product Management & Delivery
Apply modern software product management practices across the full SDLC—from discovery and requirements definition through development, deployment, measurement, and iteration.
Translate business objectives into clear product requirements, epics, and success metrics.
Define and track KPIs, outcome metrics, and before/after snapshots tied to employee productivity, experience (DEX), and business impact.
Leverage Agile, Lean, and hypothesis‑driven development methods (e.g., incremental delivery, A/B testing, experimentation).
AI & Intelligent Product Enablement
Champion the deployment of practical AI‑powered capabilities within TIO products, including analytics, insights, automation, and decision support.
Partner with AI, data, and platform teams to ensure model governance, data quality, risk controls, and explainability are embedded in product deployments.
Use HP’s internal environment to surface AI performance insights that inform product differentiation and market messaging.
Enterprise Deployment & Operations
Own end‑to‑end operational readiness for Customer Zero deployments, ensuring reliability, adoption, and measurable business value.
Lead issue management, incident remediation, and product feedback loops in partnership with engineering and operations teams.
Enable continuous improvement by capturing quantitative and qualitative insights from production usage.
Executive Governance & Go‑to‑Market Influence
Establish and manage executive‑level governance forums to prioritize product deployments and investment decisions.
Partner with marketing, sales, and product teams to shape go‑to‑market assets, including demos, customer stories, executive briefings, and thought leadership.
Facilitate customer advisory sessions and internal showcase events that demonstrate HP’s real‑world product outcomes.
Required Experience & Education
Bachelor’s degree or equivalent experience; advanced degree (MBA, MS) preferred.
10–12+ years of experience spanning software product management, enterprise IT, or digital platform delivery.
Demonstrated experience with end‑to‑end SDLC, including Agile development, release management, and post‑launch optimization.
Proven background in enterprise software, platforms, or digital workplace solutions.
Experience operating as a customer advocate or customer zero within a product organization strongly preferred.
The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
Job -
Data & Information Technology
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
25%
Relocation -
No
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
