

About the Role:
Responsible for shaping and executing HEINEKEN USA’s internal communications strategy to inspire, engage, and empower employees. This role drives a consistent drumbeat of compelling communications that fosters pride, builds ambassadors, and strengthens company culture. The Internal Communications Sr Manager develops and delivers creative, impactful messaging across employee, sales, and distributor audiences, ensuring alignment with business priorities. This position partners closely with internal teams and external stakeholders to amplify corporate initiatives and enhance HEINEKEN USA’s reputation, while championing transparency and connection throughout the organization.
Key Responsibilities:
Lead the development of a comprehensive annual employee engagement strategy, ensuring alignment with organizational priorities and fostering a culture of collaboration, accountability, and continuous improvement.
Lead program execution for employee engagement strategy, create innovative internal events & communications.
Partner cross-functionally with Management, Brand, People, and internal HUSA Teams during high impact moments to develop exciting internal activations and communications that drive business priorities.
Drive employee engagement around corporate communications initiatives by developing and executing compelling internal campaigns that inspire employees to connect with and champion key messages (i.e. Responsible Consumption)
Act as a day-to-day trusted advisor to cross-functional teams, providing strategic guidance on internal and employee communication plans to ensure alignment and effectiveness.
HUSA Workvivo Community Lead - Day-to-day management of Workvivo content and activities to drive increased employee engagement aligned with leadership communications and the employee engagement strategy and business priorities.
Lead the development of the Town Hall agendas and content creation.
Management of day-to-day internal communications and develop annual calendar of internal campaigns Maintain company-wide calendar of all events, announcements, news.
Lead multiple agency partners in the development & execution of Employee Meeting, overseeing internal and external partner support.
Partner with Director on planning agenda, content and budget management for Regional Distributor Meetings. Oversee both internal support and external partners to execute the meetings.
Support corporate relations efforts in times of crisis.
Leadership of consumer contact center and consumer affairs issues along with internal consumer affairs team including operations and legal
Partner with Director of Distributor Communications to create and produce sales-specific communications and creative assets as needed
Support Director in role of communications in Change Management for the organization
Support Director External Communications in translating leadership priorities into compelling corporate communications and storytelling
Basic Qualifications/Requirements:
Preferred Qualifications:
Compensation & Benefits:
Heineken USA is an equal opportunity employer. We believe the diversity of our people makes us as strong and unique as our brands. We do not discriminate based on race, color, religion, are or any other basis protected by law.
This position is not available for visa sponsorship.