Hai Hospitality and LORO, Asian Smokehouse + Bar, is accepting applications for Server Assistant / Server . The position of Service Assistant is the backbone of the Front of House. The goal is to help maintain a high level of service by keeping a keen eye on the dining room, expo line, and bar, SAs are responsible for being the primary food runners, as well as cleaning and resetting tables. Fully trained Server Assistants will have the opportunity to move into a Bartender position, which results in an increase in responsibility and expected wages!
What you’ll do in this role:
Acquaint yourself with our menu, current specials, and cuisine. We'll provide all the info you need to succeed!
Learn about beer, wine, and cocktails through peer-led beverage training
Be present and active on the floor, assisting with running side work
Bus and reset tables, polish glassware, stock supplies
Assist Bartenders with all aspects of service to enhance the guest experience
Deliver food to our guests and explain each dish
Receive, organize, and deliver curbside orders to guests waiting outside
Why You’ll Love Working With Us
Medical / Dental / Vision / Accident insurance options available
Employee Assistance Program with mental health services available
Employer Matched 401k Savings plan
Opportunity to grow -- we promote from within almost exclusively
Dining discounts
Basic Qualifications
Must be able to effectively communicate with guests and other employees
Detect and identify safety issues, and comply with safety guidelines and standards
Lift and carry trays, dishes, equipment, and goods up to 50 lbs, stock inventory, and perform restocking duties
Must have the ability to stand and walk for extended periods
Bend, stoop, and reach to access various areas and items
Ability to work in a fast-paced, high-pressure environment
Ability to work in a variety of temperatures, both hot and cold
Lift, push, or pull objects such as tables and chairs to reconfigure seating arrangements
Ability to use kitchen equipment safely and efficiently, such as ovens, grills, and knives
Maintain a neat and organized workspace, including proper storage of supplies and cleaning of surfaces
Move quickly and efficiently to respond to customer needs
Ability to work in close proximity to coworkers in a crowded kitchen or serving area
Tolerate exposure to potential allergens and food odors
Maintain a professional and hygienic appearance, including proper uniform and personal grooming
Understand directives and communicate effectively with Leadership and coworkers
Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential functions
The Hai Experience
Hai Hospitality is a multi-concept, emerging restaurant group based in Austin, Texas. Our restaurant concepts include Uchi, Uchiko, Uchiba, and Loro. It’s about hospitality and giving back. Our employees take pride in their work ethic, their craft, and their creativity. Feel proud of where you work, help create an experience for our guests, and work with cool people.
Our Arizona and Florida locations participate in E-Verify. For more information below, please follow the links below:
