Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries.
With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders.
Learn more about the company's Customized Polymer, Sustainable Fiber, Durable Metal, and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn.
OUR VISION:
Being the customer service company in the world.
OUR PURPOSE:
Creating packaging solutions for life’s essentials.
Job Requisition #:
034137 National Account Manager (Open)
Job Description:
The National Sales Manager is responsible for leading and growing strategic, enterprise-level customer relationships across multiple regions, business units, and product lines. This role drives revenue growth, profitability, and long-term customer partnerships by developing and executing comprehensive commercial strategies aligned to customer needs and organizational objectives.
Serving as a trusted advisor to key stakeholders, the National Sales Manager partners cross-functionally with Operations, Supply Chain, Finance, Quality, and Commercial teams to deliver integrated solutions, strengthen customer engagement, and drive sustainable business expansion. This role plays a critical part in identifying new opportunities, increasing wallet share, improving margins, and positioning the organization as a preferred strategic partner.
Key Responsibilities
Lead and manage relationships with high-value national and enterprise accounts, serving as the primary commercial contact and strategic advisor.
Develop and execute strategic account plans focused on revenue growth, profitability improvement, customer retention, and wallet-share expansion.
Identify and capture new business opportunities across products, services, and regions through proactive commercial engagement and market analysis.
Structure, negotiate, and manage complex commercial agreements including pricing, rebates, contract terms, and service-level commitments.
Conduct Quarterly Business Reviews (QBRs) with customers, presenting performance metrics, operational updates, innovation initiatives, and long-term value strategies.
Partner cross-functionally with Operations, Supply Chain, Quality, Finance, and Product Management teams to ensure successful execution and customer satisfaction.
Monitor account performance, including revenue, margin, forecast accuracy, and profitability, implementing corrective actions as needed to achieve targets.
Anticipate customer risks and operational challenges, driving resolution strategies and escalation management when necessary.
Support demand planning and forecasting activities to optimize inventory positioning, service reliability, and customer delivery expectations.
Build and maintain executive-level customer relationships, aligning on strategic priorities, long-term partnership models, and multi-year growth initiatives.
Maintain accurate CRM data, pipeline visibility, forecasting, and executive-ready reporting on account activities and performance.
Coach and develop commercial talent while helping establish strong operating rhythms across account management activities.
Perform other duties and responsibilities as assigned.
Education and Experience
Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Engineering, or related field required.
15+ years of progressive sales, strategic account management, or commercial leadership experience within manufacturing, industrial, packaging, or related industries.
Strong commercial acumen with advanced negotiation, pricing, and contract management capabilities.
Proven ability to build and influence executive-level customer relationships and drive long-term strategic partnerships.
Experience partnering closely with Product Management, Innovation, and Technical teams to support new product development, commercialization, and customer-driven solutions.
Ability to identify market trends, customer needs, and innovation opportunities that drive business growth and competitive differentiation.
Experience leading strategic account planning and cross-functional commercial initiatives.
Strong analytical skills with the ability to interpret financial, operational, and market data to drive decision-making.
Proficiency with CRM systems, forecasting tools, and sales reporting platforms.
Excellent communication, presentation, and executive presence.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Collaborative leadership style with experience working across Operations, Supply Chain, Finance, Quality, Product Management, and Commercial teams.
Experience coaching teams, driving accountability, and leading change initiatives.
Total Target Compensation Range: The total target compensation range for this position, including sales incentives, is $203,700 – $325,900. Typically, a competitive range for new hires will fall between $203,700 - $325,900. Offers for this position may vary based on market data and other factors such as job-related knowledge, skills, experience, and geographic location. The position is eligible for participation in the company’s sales compensation plan
At Greif, we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential.
Benefits Statement:
Greif offers a comprehensive benefits package, including medical, dental, paid time off, and other competitive benefits which are available for eligible colleagues effective day one.
Protect Yourself From Scams:We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page atwww.greif.com. All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this linkContact Us - Greif.
We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any otherany other legally protected characteristic.
For more information read Greif’s Equal Opportunity Policy.
