Asset Protection Specialist

Qualifications  

• At least one year of customer-facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.  
• Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest-first, hospitality-focused service.  
• Meet the scheduling and availability requirements (i.e., ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs.
• Must have reliable, responsible, and dependable attendance.
• Must pass all required background checks including state-specific cannabis employment requirements.
• Possess valid driver’s license or state ID.
• Must be 21 years or older and meet all state-specific cannabis employment requirements.
• Must be and remain compliant with all legal or company regulations for working in the cannabis industry.

Additional Requirements  

Must have the ability to perform the following tasks for prolonged periods of time (i.e., up to the duration of a scheduled shift or workday) 

• Capable of remaining alert and responsive during extended periods of time.
• Move about the dispensary to fulfill work assignments and assist patients and/or customers in various locations of the dispensary.
• Remain in a stationary position, if required, to meet the needs of the business.
• Converse and communicate with individuals and groups of people directly.
• Operate point of sale system, computer, and other office productivity machinery to use online programming and software including word processing, database management, spreadsheet applications and email.
• Inspect and receive detailed information, such as patients' and/or customers' dates of birth, order information, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Position self to move inventory and materials in storage areas.
• Comfortable standing or walking for extended periods, up to the duration of a scheduled shift or workday and working both indoors and outdoors.  
• Asset Protection Specialists are expected to maintain a visible and mobile presence throughout their shift. This is not a desk job—APS team members are regularly on their feet, engaging with guests, monitoring site activity, and supporting operations across the dispensary floor.

Skills  

• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to remain calm and empathetic in stressful situations.
• Consistent demonstration of excellent customer service skills.
• Ability to establish and maintain effective working relationships with all employees.
• Ability to listen well and effectively communicate, both verbally and in writing, with various audiences.
• Understanding of applicable cannabis laws and regulations, safety regulations, local municipal codes and organizational rules, and standard operating procedures.
• Employee must be able to follow instructions as directed and incorporate constructive criticism from managers.
• Operate with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.

Working Conditions  

• Engaging, fast-paced patient and customer-facing retail environment.
• Outdoor duties in varying weather conditions may be required.
• Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent.

Our Mission: To promote well-being through the power of cannabis.  

We’re humble—We prefer quiet confidence and don’t shout about our success.   We’re hardworking—We put our heads down and get the job done.   We’re grateful—Working in our industry is a privilege and an act of service. We’re transparent—Honest and open communication keeps us healthy as an organization. We’re collaborative—And believe good ideas can come from anywhere. We have a growth mindset—One that’s grounded in well-being.  

At GTI we believe that our corporate community should be a reflection of the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right, but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement. GTI is proud to be an equal opportunity workplace.  

We can't wait to meet you.  

The pay range is competitive and based on experience, qualifications, and/or location of the role. Positions may be eligible for a discretionary annual incentive program driven by organization and individual performance.

Green Thumb Pay Range

$19—$20 USD