Practice Manager - Employee Health and Wellness

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Practice Manager (PM) works collaboratively in supporting center operations and financial performance. This position works in conjunction with all staff to achieve an effective and efficient center operation, including developing operational and financial targets. Manages day to day operations, materials, and fiscal resources allocated to the clinic. The PM partners with the Chief of Service and/or Medical Director and nurse leadership to ensure that good standards for patient satisfaction and quality care are consistently met.

QUALIFICATIONS

• Bachelor's degree with specialty in healthcare, public administration, nursing, or related field
• MPH, MHA, MSN or MBA and experience in ambulatory setting preferred.
• Three (3) years management experience in healthcare setting required.
• Membership in a professional organization such as Medical Group Management Association (MGMA) or American College of Healthcare Executives (ACHE) certification is strongly encouraged.
• Knowledge of budget, billing, finance and manged care rules and regulations preferred.
• Previous experience working with a speciality clinic highly preferred
• Previous practice management experience highly preferred

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.