Dining Room Server

Community Name:

Glenwood Community

Responsible for taking menu orders from residents, guests and employees of the community, serving meals and bussing tables according to established policy and procedures.

Essential Functions Statement(s)

• Utilizes proper food handling and food service techniques.
• Ensures tables are perfectly set, chairs are in place and clean and floor is swept.
• Takes orders from resident, guest or employee in a timely manner. Must be knowledgeable of all specials and general description of all food items being served.
• Provides service in a friendly and timely manner.
• Executes the sanitation process by the following: Washes tables and chairs in the dining room; Sweeps and mops the dining room floor as assigned; Takes trash to the dumpster; Washes dishes and silverware according to dish washing procedures; Puts clean dishes and silverware away; Assists with cleaning of equipment and kitchen as assigned; Maintains clean, neat, and orderly work areas
• Buses tables and resets for the next meal service according to established policy and procedure.
• Assists with salad bar or dessert preparation as directed
• Maintains appropriate, effective communication with residents, and with residents' family and co-workers
• Participates in relevant educational and training activities as appropriate
• Performs all other duties as assigned or directed

Competency Statement(s)

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accuracy - Ability to perform work accurately and thoroughly.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Customer Oriented - Ability to take care of the customers’ needs while following company procedures.
• Interpersonal - Ability to get along well with a variety of personalities and individuals.
• Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED): Preferred
• Experience: No prior experience necessary
• Other Requirements: Must express or demonstrate an interest in working with a senior population. Interacts with guests, residents and staff in a courteous and friendly manner. Must be capable of reading and writing the English language; follows written and verbal instruction and work assignments. Must have general working knowledge of and ability to use kitchen equipment. Must demonstrate a warm, outgoing personality. Must be able to work flexible hours, such as during staff shortages or emergency situations.