Senior Solutions Architect - AI & Platforms SME

What you’ll bring

• Expert resonance for the most strategic aspects of GitLab’s product and customer personas while empowering the field with domain knowledge.
• Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams.
• Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes.
• Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling.
• Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery.
• Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring.
• Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives.
• Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams.
• Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply.

About the team

This role sits within GitLab’s global Solutions Architecture Center of Excellence, our distributed team of subject matter experts focused on AI, application security, and monetization. Our mission is to accelerate GitLab’s market leadership by helping shape how customers adopt GitLab and partnering with Sales, Product, and Engineering to drive successful platform outcomes. We collaborate asynchronously across regions, sharing best practices, reusable assets, and field insights that influence product direction and go-to-market motions. As an AI-focused Solutions Architect on our team, you’ll help tackle complex customer challenges around AI adoption, security, and value realization, while contributing to the technical standards, frameworks, and thought leadership that support GitLab’s most strategic accounts.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental Leave

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

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GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.