Pharmacy Secretary

The Administrative Assistant will be responsible for handling a wide range of high-level administrative support, while working independently under general supervision and maintaining confidentiality. General duties include administrative functions and pharmaceutical operational support for the department, including timekeeping, maintaining employee files, word-processing, medical transcription, data report monitoring and compilation, anticoagulation clinic patient registration and follow-up, specialty pharmacy support, monitoring to ensure departmental cleanliness and miscellaneous secretarial and pharmaceutical support duties as described under Principal Duties and Responsibilities.

Education:
College Degree preferred, High School Diploma or equivalent required  

Licensures/Certifications:
Not Applicable  

Experience:
3 years’ experience  

Skills:
• Knowledge in medical terminology
• General knowledge of office and pharmacy practices, procedures, and equipment; of business English, spelling, punctuation grammar and arithmetic
• Skill in using a variety of office software applications, such as word processing, spreadsheets, presentation packages, and databases applications to produce documents
• Skill in understanding and following oral and written instructions and in communicating effectively both orally and in writing
• Skill in proofing office correspondence, forms, and other work product for typographical errors, spelling, grammar, and punctuation
• Skill in performing basic arithmetic calculations
• Skill in accurate alphabetical and numeric filing
• Skill in customer service
• Demonstrated ability to maintain confidentiality of patient, employee, and department operational information
• Demonstrates ability to assist with pharmacy compliance regulations and auditing records

Principal Duties and Responsibilities:
• Provides superior customer service. Greet visitors and direct them to the appropriate area and answer and direct calls to the appropriate party. Acts as an ambassador for the department
• Types letters, reports, forms, correspondence, test results, and other documents, using word processing, spreadsheet, database, and PPT presentation software. Ensure product is error-free and professional
• Schedules, confirms, and coordinates patient appointments, as needed. Mails patient appointment reminders and calls patient prior to appointment to confirm. Pre-registers all patients and verifies authorization of patient testing orders and insurance coverage. Registers patients upon arrival. Processes new referrals, gathers information to schedule new patients, and discharges patients from Anticoagulation Clinic, as needed