OVERVIEW OF THE COMPANY
Fox Corporation
Under the FOX banner, we produce and distribute content through some of the world’s leading and most valued brands, including: FOX News Media, FOX Sports, FOX Entertainment, FOX Television Stations and Tubi Media Group. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.
ABOUT THE ROLE
The Media Control Center Operator (Bilingual) is responsible for supporting the daily transmission of hundreds of inbound and outbound feeds and monitoring distribution platforms. The Media Control Center interacts with Fox Sports, Entertainment, and News team to innovate and test new distribution solutions.
This role is part of the Media Operations team, which is responsible for delivering a high-quality viewer experience to millions of viewers across Fox networks, digital platforms, mobile applications, websites, and licensing partnerships. In short, we bring great Fox content to YOU!
ABOUT YOU
You are a team player and care about your team's success
You are confident to share audacious game-changing perspectives
You are excited by new technology and its potential to change how things are done
You enjoy being part of an all-star team and working in a start-up environment
You are an all-star utility player with the flexibility to cross-train and work in different areas
A SNAPSHOT OF YOUR RESPONSIBILITIES
Media Control Center Tech Operations
Responsible for QA, monitoring, reporting & incident management across all linear, streaming (OTT), and digital platforms
Perform the monitoring and switching of all inbound and outbound transmission systems
Perform live transmission signal check-ins with remote production venues during live events
Help troubleshoot and fix signal quality and routing issues and incidences according to standard operating procedures
Help set up equipment to receive and distribute feeds to and from the media control center
Support communication with management teams, affiliates, and other third party or downstream partners
Collaboration & Partnerships
Support Business Continuity and Disaster Recovery teams
Partner with Live Media, Consumer Products & Engineering, and other Media Operations teams and step in to help in other areas as needed
Work closely with all business units and provides world-class customer service support
Training and Career Development
Jump on opportunities to learn new skills, especially in emerging technologies
Utilize existing career development programs to advance career
Aspire to perform at the highest level to deliver high-quality products
Make great contributions to the team and be an all-star team player
WHAT YOU WILL NEED
Ability to work in a fast-paced environment and make quick decisions
Ability to communicate with your team and your customers
Bilingual Spanish / English
NICE TO HAVE, BUT NOT A DEAL BREAKER
A Bachelor’s Degree is awesome, but not required
Knowledge of emerging technologies such as 4K High Dynamic Range, and HDR10+ is a plus
Customer service experience is a plus
Experience resetting passwords via Active Directory or Okta, resolving login problems, and setting up AWS WorkSpaces
#Ll-DM1
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.
Pursuant to state and local pay disclosure requirements, the pay rate/range for this role, with final offer amount dependent on education, skills, experience, and location is $28.75-31.00 per hour. This role is also eligible for various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement.