Relationship Associate, Loan Operations

At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success.

Summary of the Job:

Support the business customer segment through deposit and lending transaction processing, loan closing documentation support, and other business customer needs to be identified. Develop and maintain a strong working relationship with peers, customers, and lending staff. This is a customer facing role

About This Role:

Key Accountabilities: (not limited to)

Greeting and assisting customers

Facilitating customer research and corrections

Processing loan payments, advances, and maintenance

Origination and maintenance of Commercial deposit accounts

Real Estate service form assistance

Loan system workflow assistance

Loan tracking tasks

Loan document review

Loan closing assistance

Complex loan processing (i.e.- Construction Draws, Floor plans)

Provide Operational support to lending staff

The Ideal Candidate for This Role:

Basic Qualifications:

1. Minimum two years’ experience in the banking industry

2. Strong client service background and skills

3. Demonstrated ability to handle confidential and sensitive information

4. Demonstrated written and exceptional interpersonal communication on telephone and personally when greeting clients/prospects/vendors

5. Ability to complete multiple assignments/projects with quality, accuracy and within set deadlines.

6. Exceptional attention to detail

7. High school diploma or GED

Candidates must possess unrestricted work authorization and not require future sponsorship.

Compensation:

Compensation range (base pay): $47,613.00-$78,560.00

This role may have a specific starting pay within this range.

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

Work Environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.