At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.
About the Role
Corporate Lending Technology is seeking an experienced and strategic Director, Head of DevOps, to lead the modernization of our engineering platform across flagship products. This is a high-impact leadership role responsible for defining and executing the Target Operating Platform roadmap, building and scaling a centralized DevOps organization, establishing SRE practices, and delivering self-service CI/CD capabilities and standardized client deployment patterns across the portfolio.
The Director, Head of DevOps, will own the DevOps function end-to-end, building the team, tooling, and culture necessary to accelerate delivery velocity, improve operational reliability, and position Corporate Lending Technology on a modern, cloud-native, cloud-agnostic foundation.
Key Responsibilities
DevOps Strategy & Target Operating Platform
Define and own the DevOps strategy and Target Operating Platform roadmap across all Lending Products
Drive the organization's strategic shift to containerization, cloud-native, and cloud-agnostic architectures as the standard engineering baseline
Partner with engineering leadership, architecture, and executive stakeholders to align the DevOps roadmap with business and technology strategy
Champion a platform product mindset, treating internal engineering teams as customers, and continuously improving developer experience
Build, lead, and scale a centralized shared DevOps team responsible for delivering self-service CI/CD frameworks to all product engineering teams
Define and enforce standardized CI/CD pipelines, toolchains, and governance practices across all Corporate Lending products
Develop reusable pipeline templates, infrastructure modules, and deployment blueprints that enable product teams to operate with speed and consistency
Reduce outer-loop friction and drive automation across build, test, release, and deployment workflows
SRE & Operational Excellence
Build and mature Site Reliability Engineering (SRE) practices from the ground up across the product portfolio
Establish Service Level Objectives (SLOs), error budgets, observability standards, and incident response frameworks
Drive a culture of operational excellence, proactive monitoring, and continuous reliability improvement
Balance delivery velocity with system stability and client uptime commitments
Client Deployment Standards
Design and publish standardized deployment patterns for clients, ensuring consistent, repeatable, and well-documented onboarding and release processes
Reduce client-facing delivery risk and variability through structured deployment frameworks and validated reference architectures
Collaborate with client-facing and product teams to align deployment standards with client expectations and contractual obligations
Team Leadership & Organizational Development
Recruit, mentor, and develop a high-performing centralized DevOps engineering team
Serve as a hands-on technical authority and trusted advisor for product teams navigating the cloud-native modernization journey
Establish communities of practice and engineering guilds to drive knowledge sharing and standards adoption across product lines
Own the roadmap for extending DevOps standards and platform practices into Retail Lending
Required Qualifications
15–20 years of overall software engineering and technical leadership experience, with a strong and consistent focus on DevOps, platform engineering, infrastructure modernization, and cloud-native delivery
10+ years of hands-on experience in containerization, Kubernetes, and cloud-native platform engineering
Deep expertise with at least one enterprise Kubernetes platform: Red Hat OpenShift, AWS EKS, or Azure AKS, with working knowledge of at least one additional platform strongly preferred
Proven track record of building, leading, and scaling centralized DevOps or platform engineering teams that deliver shared, self-service CI/CD capabilities to multiple product teams
Strong platform product mindset demonstrated ability to treat internal engineering teams as customers and drive developer experience as a first-class outcome
Proven strategic thinking and roadmap ownership — ability to define a multi-year DevOps and platform vision, secure organizational buy-in, and execute incrementally
Hands-on experience building and institutionalizing SRE practices, including SLOs, observability pipelines, error budgets, and incident management frameworks
Experience defining and scaling standardized client deployment patterns in complex, multi-product or multi-client enterprise environments
Deep expertise with modern CI/CD tooling (e.g., GitHub Actions, Tekton, ArgoCD, Jenkins, GitLab CI) and GitOps workflows
Strong command of cloud-agnostic infrastructure principles, IaC tooling (Terraform, Helm, Kustomize), and secure software supply chain practices
Demonstrated ability to influence and align senior stakeholders, architecture teams, and product engineering organizations in a large, matrixed enterprise
Preferred Qualifications
Experience in Financial Services or a regulated industry environment
Familiarity with enterprise lending platforms such as LoanIQ or comparable financial systems
Background in Internal Developer Portal (IDP) tooling (e.g., Backstage) and platform engineering capability maturity models
Knowledge of FinOps principles and cloud cost governance strategies
Experience driving DevOps and platform standardization across multiple business lines
We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:
· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.
· Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.
· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*
· Sustainability: Benefit from paid time off for volunteering and donation matching.
· DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).
· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.
· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.
*Specific benefits may vary by location.
At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.
Be unique, be exceptional, and help us make a difference at Finastra!
Applicants for this position need to be located in posted location or their immediate surrounding areas. Due to the requirements of this position, this job posting is not available for, and Finastra will not be considering any applicants who currently reside in New York City or California.
