Data Center Critical Facilities Engineer - Trainee

Customer Operations Technician

• Queue Management & Reporting
• Prioritize and manage service requests to meet deadlines
• Maintain detailed records and audit reports
• Installations
• Rack and stack equipment in data centers
• Perform fiber terminations using a fusion splicer
• Set up telecom cabinets, fiber trays, and cage wiring. Troubleshoot fiber and copper circuits
• Support standard cross-connect work orders
• Other troubleshooting procedures

Site Administration & Incident Support

• Performs moderately difficult site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts
• Identifies Single Points of Failure (SPOFs) and makes recommendations
• Responds to all moderately difficult on-site incidents, including failures, problems and delays
• Uses substantial understanding in following operating procedures to support on-site administration

Work Orders & Additional Projects

• Completes routine work requests and circuit installations
• Troubleshoots and maintains office equipment (if necessary); supports auxiliary equipment and machines with problem-solving and repairs to avoid/minimize downtime
• Makes minor changes to mechanical, electrical, and specialized systems, as directed
• Carries out infrastructure projects

Collaboration

• Collaborate with others to resolve moderately difficult facility incidents
• Effectively collaborates within the department; may mentor team members on general maintenance activities
• Provides stakeholders with inventory needs to maintain optimal stock levels of critical parts and equipment
• May recommend infrastructure projects

Qualifications

• Must meet all eligibility requirements outlined in DOD Instruction 1322.29 and NAVADMIN 222/15. Required
• Technical associate's degree, military-technical school, or civilian technical trade school completion
• Education level: Working on a bachelor’s degree or relevant experience w/1-4 years in Mechanical Engineering or related field
• Comprehensive knowledge of critical infrastructure, i.e., UPS, generators, BMS, chillers, life safety systems
• Coursework in HVAC design or heat transfer and thermodynamics
• Knowledge of HVAC testing and balancing methodologies
• Knowledge of IT hardware and other data center operations functions
• Good time management habits, ability to multitask, and to sustain focus on long tasks.
• Ability to communicate thoughts and technical ideas
• Attitude of taking initiative, enthusiasm, eagerness to learn, teamwork, and creativity.
• Ability to lift 50 lbs
• The ability to prioritize effectively, balance assigned work and exceptional organization skills required for our constantly evolving environments
• Strong interpersonal and communication skills essential for team-based work assignments
• Presentation skills with colleagues and clients of all levels

*Skillbridge Internship positions are open to active duty and/or transitioning military members. Compensation or pay for this role is made through the service member's current enlistment contract based on pay guidelines set by theDepartment of Defense (DoD)

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.

Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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This posting is a new position within our organization.