It's fun to work in a company where people truly believe in what they are doing. At Dutch Bros Coffee, we are more than just a coffee company. We are a fun-loving, mind-blowing company that makes a difference one cup at a time.

These roles are located in the Greater Chicago area, which can include Rockford, IL, Northwest Indiana, and Chicago.

Position Overview

As a Shift Lead, you will ensure that the vision, culture, and core values of Dutch Bros are upheld on every shift. We look to our Shift Leads to be servant leaders within the shop, communicating with leadership on any internal or external feedback. They are the ones who do the hard, and sometimes less desirable, work so that the rest of the crew can focus on core values during shifts.

Job Qualifications

6 months of Broista experience at Dutch Bros preferred
No disciplinary action for the past 90 days, required
- Disciplinary action is defined as a coaching conversation resulting in the completion of formal documentation with signatures
Successfully completed the most recent flowcheck (90% score or better) and on time
A prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations
Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards for company policies and federal, state, and/or local regulations

Schedule:

This role requires that you have availability to work a minimum of 32 hours per week.
Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.

Key Result Area (KRA):

Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer:

Cultivate the Dutch Bros atmosphere and standards on shift ensuring that Broistas are meeting all expectations; help solve problems on shift
Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions and have the right energy and attitude for the customer

Be an expert on drink and operational fundamentals to execute Broista training:

Primary responsibility is to model and meet all expectations of the Broista role

These roles are located in the Greater Chicago area, which can include Rockford, IL, Northwest Indiana, and Chicago.

Position Overview

Job Qualifications

6 months of Broista experience at Dutch Bros preferred
No disciplinary action for the past 90 days, required
- Disciplinary action is defined as a coaching conversation resulting in the completion of formal documentation with signatures
Successfully completed the most recent flowcheck (90% score or better) and on time
A prerequisite to employment is to obtain and maintain a Food Handler Permit/Certification as required based on state/local regulations
Ability to complete, pass and maintain mandatory certificates, training, and knowledge tests under the Dutch Bros required standards for company policies and federal, state, and/or local regulations

Schedule:

This role requires that you have availability to work a minimum of 32 hours per week.
Available to work a flexible, ever-changing schedule that may include early mornings, evenings, and weekends.

Key Result Area (KRA):

Lead the experience for every Broista on shift that ensures a mind-blowing experience for every customer:

Cultivate the Dutch Bros atmosphere and standards on shift ensuring that Broistas are meeting all expectations; help solve problems on shift
Manage the shift - responsible for ensuring Broistas are prepared for any specials or promotions and have the right energy and attitude for the customer

Be an expert on drink and operational fundamentals to execute Broista training:

Primary responsibility is to model and meet all expectations of the Broista role

Shift Lead

Shift Lead

Dutch Bros Coffee

Dutch Bros Coffee

Benefits

Dutch Bros Coffee