General Summary:
Provides and models respectful service. Plans, controls and directs the activities of regional operations with full profit and loss responsibility. Acts within the scope of corporate objectives and policies to accomplish goals. Provides guidance and support to district management on staff development, operational excellence and profitability. District Managers and Area Operations Managers report directly to this position.
Principal Duties & Responsibilities:
Ensures positive customer experience delivered by all stores in assigned area. Manage and develop District Support, District Managers and Area Operations Managers for future growth. Meet and/or exceed organizational goals related to sales, profitability and operating costs for assigned area. Monitor, assess and evaluate regional performance through sales, operating cost, inventory, shrink, trend and other data analysis. Provide advice and counsel to District support, District Managers and Area Operations Managers on appropriate action plans and activities to meet operational and financial goals, Manages operations budget through supervision and guidance of District Managers and Area Operations Managers. Reviews and interprets financial and operational information as appropriate. Coordinates periodic financial and/or operational analyses and prepares financial/business reports for Store Operations on a regular basis. Facilitate new store development process by working with real estate; construction and other functional departments in ensuring all operational commitments are fulfilled. Represent regional concerns and issues to senior management across functions throughout Family Dollar organization. Ensure appropriate staffing levels for current and projected needs through use of established programs and development of direct reports through succession planning process and tools. Provide training, development and performance management for direct reports. Follows all Company Policies and Procedures. Other duties as assigned
Position Requirements:
Valid Driver’s License
Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
Ability to travel locally and overnight as needed.
Minimum Requirements:
Education: Completion of high school or equivalent; college preferred. Ability to read, interpret and explain to others operational directives (e.g. merchandise schematics, etc.).
Experience: 5-10 years multi-store management experience in retail, grocery or drug store environments.
Job Related Skills: Experience in the following: ability to drive sales within region of coverage, training and development of team, improvement of shrink within region and ability to improve turnover.
Family Dollar is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Family Dollar. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.
Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Family Dollar is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
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Full time
Greensboro, North Carolina
FLDNC
Family Dollar
We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.